Web Administrator – The American Chestnut Foundation – Asheville

General Responsibilities
Support TACF’s nonprofit mission by managing websites, software subscriptions, and ancillary products and equipment
· Configure, customize, and maintain external WordPress website(s) in collaboration with web developers and branding partners
· Collaborate with TACF Communications team and Outreach Coordinator to help support and educate TACF Chapter web administrators
· Identify and analyze useful site performance metrics to report site usage data Create, implement and maintain basic SEO plan for WordPress website; ensure ADA compliance
· Customize and maintain fundraising and e-commerce applications and integrations to ensure functionality and continuity of branding with WordPress website
· Manage Microsoft 365 account subscription Manage projects and relationships with TACF’s web developer, host, security and device repair partners
· Develop and maintain website, device, hardware, and software related procedures for national organization plus website-related educational materials and procedural documents for chapters
· Ensure PCI compliance for the organization
· Diagnose and resolve technical hardware and software issues as needed
· Make recommendations and implement new products, upgrades and other relevant improvements
· Demonstrate and promote TACF’s commitment to Diversity, Equity, Inclusion, and Justice (DEIJ)
· Perform other duties as assigned
This description is not designed to be a complete list of all duties and responsibilities required for this job

Knowledge, Skills, Abilities
· Strong organizational skills that reflect the ability to perform and prioritize multiple tasks seamlessly with excellent attention to detail
· Strong communication and interpersonal skills, and the ability to build collaborative relationships with various and diverse stakeholders, including Board of Directors, chapter leadership, volunteers, the public, TACF staff and external contractors
· Ability to work independently, take initiative on, and manage new projects
· Efficient in an environment with evolving priorities
· Proven ability to handle confidential information with discretion, adaptable to various competing demands, and demonstrate the highest level of customer service
· Excellent communicator, with an ability to adapt and work with various audiences

· Bachelor’s degree preferred with 3-5 years of experience or an appropriate combination
· Must have at least two years of general experience in a website administration role that includes:
site organization; media management; basic website performance metrics, SEO, and security
· Must have at least two years of general experience managing Microsoft 365 subscription

Required experience:
WordPress Administration and Plugins
Divi theme
Basic Java Script
Proficiency in full Microsoft 365 and Google Suite
PCI compliance
Customer service, teaching, and/or training experience
· Preferred skills:
Fundraising and/or e-commerce platforms
Nonprofit ADA compliance
Monday.com or similar project management programs
· Willingness to learn: Givecloud, SmugMug, and any other system that supports TACF’s activities
· Willingness to work some weekends and travel as required
· Valid driving license and insurance

In addition to a great culture, TACF offers a robust benefits package to support employees and their families! Benefits include health, vision, dental, and life insurance, as well as flexible spending account (FSA) options. Benefits begin the first day of the month following hire.
TACF also offers a 403(b)-retirement plan, including 5% company match contributions after two years of service, to help your long-term financial plan grow quickly. In addition to at least twelve paid holidays annually, TACF offers ten paid sick days and two weeks of paid vacation which increases with tenure and performance.
Professional development in the form of conferences, trainings, and staff retreats are offered occasionally and by request and with approval by your direct manager.
TACF’s COVID Statement
Out of an abundance of concern for our staff and the communities that we serve, TACF continues to closely monitor COVID 19 pandemic developments and adjust our actions according to CDC and statutory guidelines. As a science-based organization, we request all applicants be fully vaccinated for this disease unless there is a legal exemption.

How to Apply
Interested candidates must include an email address and phone number, and should email their resume and cover letter to tacfjobs@acf.org. In addition, to be considered applicants must fill out a short skills survey, found here: https://forms.office.com/r/gDK4pu0qfs. No phone calls will be accepted. Application close date is Friday, March 17, 2023. We will acknowledge receipt of all applications.