DESCRIPTION
The Program Associate, Student Relations position offers a unique opportunity for someone passionate about providing exceptional support for undergraduate students to contribute to the growth of a far-reaching entrepreneurial social venture. Reporting to the Director of the QuestBridge Scholars Network (QSN), the Program Associate will be a key member of the team focused on supporting students through their time on QuestBridge’s college partner campuses. This position has a strong focus on communication and program development, and provides the opportunity to participate in the ongoing development and innovation around our programs.
QuestBridge is a national nonprofit program that connects outstanding low-income students with educational opportunities that can change their lives, as well as the demographics of our nation’s leading educational institutions.
Roles and Responsibilities
Create, edit, and manage dynamic content for various types of communication and educational resources including, but not limited to: emails, print, web, and webinars.
Contribute to strategically building and executing programs that foster the QSN community, cultivate leadership skills of the QuestBridge Scholars, and positively impact identity development and growth.
Participate in supporting QuestBridge Scholars via email, phone, and other online platforms.
Travel to college campuses for conferences, gatherings, and summits to interact with students and build relationships with campus administrators. Develop a deep understanding of our students and apply this knowledge to continuously innovate programming and create effective communication content.
Use tracking and analytics to measure the impact of efforts.
Adhere to an organization style guide to ensure uniformity of our messaging.
Read and evaluate student applications for the College Prep Scholar Program, National College Match, Summer Service grants, and other various opportunities.
Perform other administrative and miscellaneous tasks as needed.
Qualifications
Required:
Bachelor’s degree and a minimum of two years of related experience.
Excellent written and oral communication skills, with superior writing and editing ability.
Experience working with and relating to college students from various backgrounds.
Ability to manage multiple projects while maintaining a high level of organization and professionalism.
Self-starting, resourceful and organized with a keen sense of accountability.
Passion for and knowledge of issues in education, ideally relating to access to higher education.
Strong comfort with technology and data, with the ability to evaluate and improve current operations.
Heightened sensitivity to students from diverse backgrounds and a strong track record of handling sensitive personal information and situations.
Ability to travel 5+ times annually.
Preferred:
Experience with marketing and/or communications in both print and online/social media contexts.
Qualities
Passionate about the growth and development of undergraduate students.
Entrepreneurial, creative, dynamic. Energized by working with a far-reaching social venture in an expansion phase.
Strong belief in the goals and mission of the Quest Scholars Program.
Warm, positive personality; ability to collaborate well with others. Exceptional interpersonal skills.
Polished, professional demeanor and communication style.
Exceptional attention to detail, but able to maintain focus on larger picture. Rigorous quality standards in terms of quantitative accuracy, text editing, and visual aesthetics.
Strong work ethic and deep-seated personal integrity, with intense drive to reach goals and contribute to the success of the organization.
Ability to maintain confidentiality and exercise good judgment in difficult situations.
Compensation
Competitive compensation commensurate with experience and skills for the position.
Hours & Location of Work
This is a full-time position. The QuestBridge headquarters is located in Palo Alto, CA.
Thank you for your interest in employment with QuestBridge.
QuestBridge is an equal opportunity employer.
HOW TO APPLY
jobs@questbridge.org