JOB DESCRIPTION
POSITION: Program Manager I
DEPARTMENT: School Based Health Center (SBHC)
REPORTS TO: Associate Director of School Based Health
LOCATION: Native American Health Center, Inc. (NAHC) – SBHC Site
San Leandro Health and Wellness Center
2251 Bancroft Ave., San Leandro, CA 94577
WORK HOURS: Full Time, 32-40 hours per week, 80-100% FTE
STATUS: Non-Union, Exempt
Indian Preference Act: Preference in hiring is given to qualified Native Americans in accordance with the Indian Preference Act (Title 25, US Code, Section 472 and 473). Applicants claiming Indian Preference must submit verification of Indian heritage certified by tribe of affiliation or other acceptable documentation of Indian heritage.
POSITION SUMMARY
The Program Manager I (PMI) is responsible for the oversight of the school health center.
They are responsible for the day-to-day program management, staff supervision and monitoring of program deliverables. The PMI will act as the liaison to school administration, community partners as well as youth and their families.
This position is expected to develop and deliver health education and youth development services as determined by the site.
DUTIES & RESPONSIBILITIES
Site Administration
Supervise program coordinator through regular communications, meetings, trainings, webinars and regular written reports.
Coordinate the efforts of outside agencies providing services within the health center.
Provide administrative support for the site including budget oversight, program implementation and reporting, sustainability and evaluation. Review monthly Revenue and Expenditure reports and work with the Associate Director of SBHC to strategize to avoid deficiencies and identify solutions.
Act as administrative and operations resource to all Health Center staff. Administers policies and procedures in coordination with the SBHC department administrative team.
Act as a liaison to county and school administrations, school and partner agency staff, Alameda County Center for Healthy Schools and Communities and UCSF Evaluation team. Develops and maintains good working relationships with school and community organizations within and outside the school based health center site.
Collaborate and implement plans to maximize third-party revenue with the SBHC Department administration.
Ensure maintenance and compliance with all regulating bodies around facilities, equipment, custodial services and information technology.
Provide monthly, quarterly and other reports required by the department and funding agencies.
Represent NAHC at various advocacy groups such as the CA and the National School Health Alliance.
Attend funder, grantee, and collaborative meetings for cross-site evaluation.
Program Management
Actively conduct outreach to students, families, school staff and the greater community regarding services provided. Including school site registration efforts to obtain parental consent.
Develop programs in coordination with the other agencies (i.e. Alameda County, San Leandro Unified School District, etc.) that promote health and physical activity and well as provide health education to students and their families.
Provide health education to students and coordinate other health education efforts.
Manage the alignment of the school based site alongside other SBHC sites and NAHC, and work as a team member to develop and execute new program initiatives.
Stay abreast of the latest SBHC initiatives as needed to advance program development and expansion.
Participate in project related activities with community members, outside partner agencies and stakeholders, working to advance project-specific goals as well as the overall agency interests effectively.
Member Care: Demonstrate understanding and apply working knowledge of safety policies and ensuring safe member practices.
Quality Improvement: Actively participate in internal quality improvement teams and work with members proactively to drive quality improvement initiatives in accordance with the mission and strategic goals of the organization, federal and state laws and regulations, and accreditation standards, when assigned.
Resolve staffing issues and facilitate conflict resolution for staff under direct supervision. Hire, discipline, evaluate and terminate staff in coordination with the Human Resources department.
Effectively lead and retain your staff by fostering a team environment and providing opportunities for staff to develop new skills
Must maintain compliance with ergonomic safety standards; be mindful of posture and regularly practice ergonomic stretches.
Safety: Responsible for ensuring that all duties, responsibilities and operations are performed with the utmost regard for the safety and health of all personnel involved, including themselves.
Safety: Take appropriate corrective actions to address matters pertaining to employee health and safety that have been brought to their attention.
Works extremely well under pressure, meet multiple and often competing deadlines.
At all times demonstrate cooperative behavior with supervisors, subordinates, colleagues, clients and the community.
Other duties as assigned by Supervisor.
QUALIFICATIONS
Master’s degree in public health, health education, or a related behavioral sciences field, or Bachelor’s degree and two to three (2-3) years’ experience.
Experience in program management and staff supervision.
Familiar with capacity building and infrastructure development.
Excellent social, writing and interpersonal skills.
Experience working with multi-cultural populations, and able to engage and maintain supportive relationships with high-risk youth;
Experience in facilitating groups, teaching/training, resource development and public speaking;
Knowledge of principles, methods and materials used in community health education and individual behavior change;
Commitment to principles of youth development and youth empowerment;
Energy, enthusiasm, resourcefulness, and the ability and desire to initiate projects.
Ability to work independently and as part of a multi-disciplinary team.
Good organizational, time management, and record keeping skills;
Expertise with MS Office.
Preferred Qualification
Fluency in both English and Spanish, both written and verbal, is required per operational need.
Experience working with school based health centers or in adolescent health care setting.
Benefits:
Native American Health Center (NAHC) considers our employees to be our most valuable resource and offers an excellent benefit package: competitive salaries, personal time off (PTO) or sick/vacation leave program, and an employer contribution 403(b) retirement plan to full-time regular status employees. We also provide medical, vision, dental, flexible spending, group term and voluntary life insurance coverage for employees and their dependents—with a percentage of employee contribution for dependent medical premiums.
Note to Applicants:
Please be advised a post job offer, pre-employment Physical and TB test are required as a condition of employment.
Additionally, you may be asked to get a Department of Justice Fingerprinting clearance as a contingency for an offer of employment. Criminal clearances are obtained to protect the welfare and safety of clients receiving services at NAHC.
EQUAL OPPORTUNITY EMPLOYER: Within the scope of Indian Preference, all candidates will receive equal consideration without regard to race, color, gender, religion, national origin or other non-merit factors.
Age Discrimination in Employment Act (ADEA): Native American Health Center abides by the mandates of the ADEA (protecting individuals 40 years and older) and considers age a non-merit factor in all employment decisions and considerations.
Americans with Disabilities Act (ADA): Native American Health Center abides by the mandates of the ADA and considers disability a non-merit factor in all employment decisions and considerations. Furthermore, NAHC will make any practical, feasible, and reasonable arrangements to accommodate qualified applicants and employees with disabilities.
How to apply
If interested, please complete our employment application located on our website www.nativehealth.org and submit along with a copy of your resume and cover letter to:
Human Resources
3124 International Blvd.
Oakland, CA 94601
Fax: 510.748.0116
Email: Jobs@nativehealth.org