The Director of Residential Services is responsible for the overall management of residential services including an emergency domestic violence shelter, Supportive and Transitional Housing, support services in Permanent Housing, and Hotline.
Responsibilities include:
Actively creating a safe, empowering living environment for all residential clients. Supervision and administration of staff.
Supervising and/or developing the following services: crisis intervention, residential counseling, advocacy, case management and residential support groups.
Provision of direct care services when necessary, including crisis counseling, advocacy and accompaniment, safety planning, information and referrals, hotline and client intervention.
Data collection and generation of monthly and other required statistical reports.
Ensuring compliance with all funder requirements and for maintaining appropriate client files.
Ensuring adequate training for all direct care staff including but not limited to issues of domestic violence, sexual trauma, safety planning, substance abuse, cultural competence, welfare rights, immigration, counseling and intervention skills.
Ensure adequate scheduling and staffing of shelter and transitional programs.
Oversee the provision of adequate food supply and requirements.
Ensure residential client’s safety- equipment; supervise fire drills, train staff in safety procedures. Communicate with supervisor and finance director to ensure the maintenance and cleanliness of the residential facilities.
Responsible for program attendance and participation in agency meeting requirements i.e. monthly staff meeting, case review, peer review, Directors Meeting, NJCBW, CEAS and others as required.
Recommend and participate in the development of new programs, as needed.
Complete timely performance evaluation of staff.
Support the professional development of staff, as well as personal development.
Other duties and responsibilities as needed.
Qualifications:
Must have MA, MSW or related degree. Residential domestic violence work experience required. Minimum 2 years counseling and supervisory experience. Significant knowledge and sensitivity to issues of domestic violence and homelessness and the intersections of DV with other oppressions required. Familiarity with addiction issues, welfare advocacy and immigration law. Commitment to empowerment of women and elimination of racism. Bilingual/bicultural knowledge and skills strongly preferred. Must have valid US Driver’s Licence. High level of written, verbal, interpersonal skills; intermediate PC skills.
How to apply
Resume and cover letter to Yesenia Beutel: YBeutel@ywcaunioncounty.org