JOB DESCRIPTION
POSITION: Chief Medical Officer (CMO)
DEPARTMENT: Administration
REPORTS TO: Chief Operations Officer (COO)
STATUS: Non-Union, Exempt
WORK HOURS: Full Time, 40 Hours per week, 100% FTE
SALARY: Negotiable
POSITION SUMMARY
The Chief Medical Officer (CMO) will represent NAHC’s clinical departments at an executive level, driving high quality patient-centered care, a holistic and cooperative environment, whilst providing clinical supervision and a limited amount of direct patient care. In collaboration with NAHC’s Executive Leadership Team (ELT), the CMO will strive to improve access to, and the quality of, care provided at NAHC; and provide administrative oversight of the integration of NAHC’s medical, dental, and behavioral health programs. As a member of the ELT team, the CMO will collaborate with the Chief Operations Officer (COO) to move NAHC towards Patient Centered Medical Home certification and agency Accreditation and help NAHC take advantage of the opportunities of this transition while expanding access to care for our patients and assuring the health center maintains financial stability.
DUTIES AND RESPONSIBILITIES
Administration
Oversee Oakland and San Francisco’s medical, dental and behavioral health departments with respect to clinical supervision, efficiency, productivity and economic stability.
Provide clinical leadership to ensure high quality service delivery and health outcomes improvement for patients and clients.
Work with clinical leadership to assure that NAHC meets all clinical licensing and compliance requirements at all times.
Responsible for the annual review and updating of all medical departmental policies, procedures and protocols (e.g. peer review, quality assurance).
Ensure medical staff adherence to department and agency policies, procedures and protocols, including HIPAA compliance and maintenance of patient confidentiality.
Provide leadership and facilitate teamwork in support of optimum clinic operations and patient care.
Collaborate with the medical, dental, and behavioral health leadership in the strategic planning of the agency including the expansion/addition of specialty ancillary services and programs.
Collaborate with the Chief Operating Officer (COO) to ensure effective and continuous communication, optimal flow of pertinent information, and systems improvement between departments.
Collaborate with operations to ensure proper provider staffing levels are maintained at all times, in order to comply with regulations on supervision; optimize use of clinic space and ensure full-scope primary care coverage at all times.
Ensure timely review and response to risk management/medico-legal and other issues of concern. Report them to CEO and HR as appropriate.
Provide input and evaluate current and potential Memorandums of Understanding (MOU) and contracts as related to medical care.
Network and develop relationships with other community agencies to ensure a comprehensive referral base, to position NAHC for successful partnerships, to share resources and to implement new programs based on community need.
Provide leadership and facilitate teamwork in support of optimum clinic operations and patient care.
Quality Improvement and Assurance
Collaborate with executive level staff to guide the agency toward accreditation and becoming a Patient Centered Medical Home.
Support and advance the efforts to institute agency-wide Continuous Quality Improvement program and champion change management, including the use of clinical information systems.
Advance quality improvement efforts between all clinical departments to ensure seamless integration of clinical services by developing and strengthening of interdisciplinary programs and practices (e.g. the integration of behavioral health care into primary medical services).
Clinical
Be available to review complex medical cases and supervision of patient care and review of provider documentation.
Provide medical care, one day per week.
Provide comprehensive patient care, including taking patient history, performing physical exam, making an assessment, ordering appropriate diagnostic studies and treatment.
Ensures that services are provided in compliance with all applicable standards and requirements of Title 16, Title 22, CODA, ADP and all other applicable regulatory bodies.
Patient Care: Demonstrate understanding and apply working knowledge of safety policies and ensuring safe patient practices.
Employee Safety: Safely performs all duties; follows required protective protocols to ensure personal safety as well the safety of others.
Must maintain compliance with ergonomic safety standards; be mindful of posture and regularly practice ergonomic stretches.
Supervision of Medical Staff
Assist with/participate in all clinical provider recruitment, hiring and retention efforts along with clinical colleagues and Human Resources (HR).
Assist with orientation and training of new medical staff to department and agency policies, procedures and protocols.
Provide staff supervision in areas of: hiring, firing, disciplining of staff, conducting evaluations and processing of timecards.
Conduct or oversee skills assessment/privileging of medical staff when appropriate.
Promote and encourage teamwork and overall morale for the entire department.
Work extremely well under pressure, and be able to meet multiple and often competing deadlines. The employee shall at all times demonstrate cooperative behavior with supervisors, subordinates, colleagues, clients and the community.
MINIMUM QUALIFICATIONS
Experience leading integration efforts.
Five years of administrative experience including program and agency planning, supervision and quality oversight. Administrative background in community health planning and services is highly desired.
Three years of demonstrated leadership success in clinical improvement efforts and health system development.
Five years of successful executive management level experience in staff supervision and administration; must have the ability to train, coach, mentor, and motivate all levels of staff.
Experience working collaboratively across functions and services to achieve sustainable outcomes.
Must have good interpersonal skills and able to deal with staff and managers of diverse backgrounds and skill levels with tact and diplomacy.
Ability to communicate in a clear, concise and effective manner verbally and in writing.
Must be a licensed M.D. or D.O. in the State of California.
Must be board certified or board eligible in a primary care specialty.
PREFERRED QUALIFICATIONS
Understanding of American Indian/Alaska Native community and health issues as well as those of the surrounding community.
Proven commitment to behavioral health integration.
Experience in Community Health or Public Health.
Benefits:
Native American Health Center (NAHC) considers our employees to be our most valuable resource and offers an excellent benefit package: competitive salaries, personal time off (PTO) or sick/vacation leave program, and an employer contribution 403(b) retirement plan to full-time regular status employees. We also provide medical, vision, dental, flexible spending, group term and voluntary life insurance coverage for employees and their dependents—with a percentage of employee contribution for dependent medical premiums.
Note to Applicants:
Please be advised a post job offer, pre-employment Physical and TB test are required as a condition of employment.
Additionally, you may be asked to get a Department of Justice Fingerprinting and an Educational credentials background check clearance as a contingency for an offer of employment. Criminal clearances are obtained to protect the welfare and safety of clients receiving services at NAHC.
Preference in hiring is given to qualified Native Americans in accordance with the Indian Preference Act (Title 25, US Code, Section 472 and 473). Applicants claiming Indian Preference must submit verification of Indian certified by tribe of affiliation or other acceptable documentation of Indian heritage.
EQUAL OPPORTUNITY EMPLOYER: Within the scope of Indian Preference, all candidates will receive equal consideration without regard to race, color, gender, religion, national origin or other non-merit factors.
Age Discrimination in Employment Act (ADEA): Native American Health Center abides by the mandates of the ADEA (protecting individuals 40 years and older) and considers age a non-merit factor in all employment decisions and considerations.
Americans with Disabilities Act (ADA): Native American Health Center abides by the mandates of the ADA and considers disability a non-merit factor in all employment decisions and considerations. Furthermore, NAHC will make any practical, feasible, and reasonable arrangements to accommodate qualified applicants and employees with disabilities.
How to apply
If interested, please complete our employment application on our website www.nativehealth.org and submit along with your resume, cv and cover letter to:
Human Resources Department
1151 Harbor Bay Parkway Suite 203
Alameda, CA 94502
Fax: 510.748.0116
Email: Jobs@nativehealth.org