We believe our community can move beyond poverty and oppression to a place where all people have access to quality housing, nutritious food, equal justice and opportunities to thrive. We are committed to working with compassion, integrity, accountability, creativity and an anti-oppression approach to end homelessness, hunger, inequality and other barriers to social justice. We value collaboration and leadership from the communities we serve. As our workforce evolves to reflect the diversity of the communities we serve, our agency and workplace will be enriched and strengthened and as such we will:
Demonstrate the initiative to learn and enhance skills that promote anti-racism, cultural competency and an understanding of oppression and its impact.
Participate in intentional learning efforts, including events relating to understanding and dismantling institutional racism and building cultural competency, and to encourage staff to fully engage in those activities.
JOB SUMMARY: The Children’s Services Manager works across residential housing programs to coordinate provision of services and support to children and their families: Sand Point Family Transitional, Brettler Family Place Permanent Housing, and Broadview Emergency Shelter and Transitional Housing. The Children’s Program Manager provides on-site supervision and direction at Solid Ground’s Sand Point Campus and Broadview’s confidential domestic violence program. The program serves approximately 300 children with a trauma informed care approach. The Children’s Program manager also works across other programs at solid Ground to assist with coordination and planning of services to children.
Broadview is a 24 hour facility providing emergency shelter and transitional housing with support services to women, children and youth whose lives have been disrupted by family violence and homelessness. Support services include case management and advocacy based counseling, legal services and housing stabilization.
Brettler Family Place and Phillis Gutierrez Kenny Place serve previously homeless families living in non-time limited housing at Sand Point. Services provided include case management, housing stabilization, life skills, and information and referral.
Sand Point Family is a permanent supportive housing operation providing 24/7 provides housing and services to families with children. Other programs across solid Ground serving children include food and nutrition programs and housing stabilization and homelessness prevention services.
ESSENTIAL RESPONSIBILITIES, DUTIES AND TASKS
25% Manager the day-to-day operation of culturally appropriate services for children within all residential programs. Assist with the development of program policies, procedures, workplans and goals including ensuring compliance. Analyze needs of children and develops and directs the implementation of new initiatives and programs with a focus on health and safety. Integrate Anti-Racism principles into the provision of services. Participate in program, department and agency meetings and relevant trainings as required.
25% Hire, train and supervise staff as well as provide support and supervision to volunteers. Provide staff support through regular team meetings, case supervision and training. Provide leadership, and oversight to facilitate daily operations and delivery of services within the programs. Provide support and crisis intervention. Reports child abuse concerns to CPS and coordinates follow-up.
25% Assist with grant writing and contract negotiations and ensure compliance. Work with Resource Development in the development of grant proposals and/or fundraising activities including cultivating new donors, partners, and volunteers across programs. Assist with the development of program budget, monitor and track budgets. Generate department reports for contract monitors and agency. Work closely with the Data Task Force to design data collection needs for department.
25% Conducts outreach with community agencies and coordinate service with existing outside providers while looking for new partnership opportunities. Build relationships with universities, vocational schools and local businesses to create opportunities for higher education and creates career pathways for our youth. Act as consultant for internal and external issues related to children while promoting program issues and needs. Work with staff to ensure the coordination of services within housing and other programs across the agency.
The Children’s Services Manager is also part of the on-call team evening and weekends, one week per month and provides support to staff.
The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.
EDUCATION and EXPERIENCE
Requires one of the following:
a) Bachelor’s degree in a Human Services related field and 4 years of work experience working directly with low-income families with children in a residential program setting OR
b) Master’s Degree in a human services related field and 2 years of work experience working directly with low-income families with children in a residential program setting OR
c) Any combination of education, experience and measurable performance which demonstrates the capability to perform the duties of this position.
Also requires:
Three years of experience supervising staff
Experience with program management, program development and planning
Experience facilitating support groups for children, youth and adults
Experience with crisis intervention, conflict resolution, child development and case management services to families with children providing support services, including advocacy based counseling to victims of domestic violence
Knowledge of principals of child development, parent education, familiarity with issues of homelessness, domestic violence, child abuse and sexual assault and knowledge of local resources available to assist children, youth and families impacted by these issues
REQUIRED COMPETENCIES
Leadership
Fiscal Management
Staff Development/coaching
Planning and Organizing work
MINIMUM QUALIFICATIONS:
Excellent communication skills, both oral and written;
Good organizational and record keeping skills, including the ability to maintain accurate and confidential files;
Excellent problem solving, facilitation and conflict resolution skills and the ability to exercise considerable independent judgment and skill in handling emergency situations;
Ability and willingness to work individually in a self-directed manner and as part of a team. Ability to promote team work among staff;
Basic knowledge of computer software (Microsoft Word and Outlook);
Willingness and ability to work with people from a variety of racial, cultural and economic backgrounds, with various lifestyles, sexual orientations, and of all ages;
Positive work ethic, willingness and ability to allow for a flexible schedule, including being on-call 24 hours a day one week per month;
Valid driver’s license and willingness to drive program van as needed throughout King County.
Experience providing services to victims of domestic violence, trauma, child abuse and homelessness.
ANTI-RACISM INITIATIVES (ARI) EXPECTATIONS:
Foster discussion and learning among staff to better understand and dismantle institutional racism.
Abide by and support agency-wide efforts to incorporate anti-racism principles and cultural competency and standards into all hiring processes and performance evaluations.
PHYSICAL DEMANDS/WORKING CONDITIONS: This position works in a residential environment, 80% of the time in the office and 20% in the field. Time in the office is 20% computers, 50% meetings, and 10% phones. Work may be interrupted by the immediate needs of a client in crisis. Work involves physical movement throughout a large outdoor campus and a range of residential buildings and the ability to climb 4 flights of stairs. Position requires employee to lift/carry 15-30 pounds seldom, and push/pull 10-20 pounds seldom. Position has the ability to sit/stand as needed.
HOURS & COMPENSATION: This is a fulltime position paying $4,780 per month plus benefits. Benefits include medical, dental, short-term and long-term disability insurance, basic life insurance, 401(k) savings plan including agency contribution and match, holiday pay, generous paid personal leave package and tax-sheltered health care and dependent care accounts.
How to apply
TO APPLY: Applicants must complete the Solid Ground application form specific to this position. To find an application online, go to www.solid-ground.org/AboutUs/Jobs, then click on the Job Title for this position and download the attached application. You may also leave a message on our job line at 206.694.6840 requesting a specific job application, or you may apply in person at 1501 North 45th Street in Seattle’s Wallingford neighborhood.
Applicants may submit completed applications by mail to: Solid Ground, Attn: Human Resources Department, 1501 N 45th St, Seattle, WA 98103-6708 or via email to jobs@solid-ground.org.
Please attach a cover letter and resume.
CLOSING DATE: September 25, 2015 5:00 pm.
WOMEN, PEOPLE OF COLOR AND PERSONS WITH DISABILITIES ARE STRONGLY ENCOURAGED TO APPLY. THE SOLID GROUND IS AN EQUAL OPPORTUNITY EMPLOYER.