Assistant Manager / Trainer – Deli – Mental Health America of Los Angeles

ASSISTANT MANAGER AND TRAINER

Department: Employment

Reports To: Deli Worksite Supervisor Manager

FLSA Status: Exempt

Mission Category: Direct Service and Business Operations

Supervision Responsibilities: Responsible for all aspects of the day to day operation for our over the counter and catering food service business.

Summary: The purpose of our in house restaurant and our catering business is to assist adults with psychiatric disabilities to improve and enhance their level of employment functioning by providing intensive, hands-on training and coaching in personal and job skills that help them adjust to the world of work and prepare for competitive employment in the community. This position will share responsibility with the Manager for the above mentioned training as well as for the day to day operation of the business which includes: sales, purchasing, staffing, inventory control, budgeting etc.

Essential Duties and Responsibilities: This is not an exhaustive task list, and other duties may be assigned as deemed appropriate or necessary by the supervisor or program director. Reasonable accommodation will be provided to any qualified person with a medical or psychiatric disability, providing it will not change the essential nature of the position, nor cause undue hardship to the Agent’s operations. Mental Health America of Los Angles is an Equal Opportunity Employer and Service partner.
Business Operations

Supervise and train department staff members and monitor for customer service and day to day responsibility

Must cook and supervise cooking

Oversee department in absence of department manager

In absence of department manager, will be responsible for cash reconciliation of Restaurant and Catering food preparations

Responsible for the purchasing, receiving, stocking, rotation of product, and the inventory of department

Follow all guidelines and procedures outlined in department health and safety manuals to ensure health and OSHA requirements are met

Schedule Staff and delegate work assignment effectively utilizing employee’s and supplies to provide excellent customer service and maximize department profits.

Provides on-the-job training and supervision to members and Department of Rehabilitation (DOR) clients employed by the Company owned business or worksite, reflecting the standard expectations of competitive community employment

Provides on-going instruction, support and reinforcement to assist members and/or Department of Rehabilitation (DOR) clients to meet clear expectations. Assists participants to organize their work efforts and assignments, understand and meet job behavior and performance standards, recognize opportunities, take initiative, communicate and clarify work needs, give relevant suggestions, solve problems and be creative in their work

Education and Experience Matrix–one of the following combinations is required:

EDUCATION

EXPERIENCE

Associate degree in Culinary Arts

Minimum 1 year experience providing teaching/training/job skills.

Minimum 1 year cooking experience

Minimum 1 year supervisory/restaurant management experience

ServSafe Certification

Must hold current Serve Safe Certification
Other position requirements:

Must function well in a team-oriented approach to member services

Knowledgeable in computer applications such as Microsoft Word, Excel and Outlook

Significant, demonstrated knowledge and expertise in area of cooking and food management

Demonstrated ability to provide adult-to-adult correction and feedback in a clear, patient and respectful manner

Driving with current class C driver’s license, a vehicle for transportation, proof of valid automobile insurance, the ability to be ensured by the Company’s liability insurance are conditions of employment

Flexible work schedule to include some evenings, weekends and holidays

How to apply

How to Apply: Email Resume to jobs@mhala.org. EOE. Please reference Assistant Manager and Trainer JD #651 in subject line. Please submit cover letter and resume as an attachment in Word Document or PDF format only.

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