We believe our community can move beyond poverty and oppression to a place where all people have access to quality housing, nutritious food, equal justice and opportunities to thrive. We are committed to working with compassion, integrity, accountability, creativity and an anti-oppression approach to end homelessness, hunger, inequality and other barriers to social justice. We value collaboration and leadership from the communities we serve. As our workforce evolves to reflect the diversity of the communities we serve, our agency and workplace will be enriched and strengthened and as such we will:

Demonstrate the initiative to learn and enhance skills that promote anti-racism, cultural competency and an understanding of oppression and its impact.
Participate in intentional learning efforts, including events relating to understanding and dismantling institutional racism and building cultural competency.

JOB SUMMARY: The Volunteer Coordinator serves as the central point of contact for agency volunteer efforts and is responsible for coordinating overall strategy to generate volunteer assistance for programs and initiatives of Solid Ground including support of the Retired and Senior Volunteer Program (RSVP), and support for Solid Ground staff in the utilization, management and recognition of volunteers placed throughout the agency. The duties of the position include:

ESSENTIAL RESPONSIBILITIES, DUTIES AND TASKS:

45% As the central point of contact for groups and individuals interested in volunteering at Solid Ground coordinate overall volunteer functions within Solid Ground including recruitment, volunteer intake, orientation, management, recognition and retention.

Recruit Solid Ground volunteers, RSVP volunteers, work study students, and interns. In conjunction with Solid Ground Programs, RSVP and Resource Development staff, work with social, civic and local organizations to develop partnerships. Screen and match potential volunteers to appropriate Solid Ground volunteer opportunities including Solid Ground events and specific giving campaigns. Hold regular volunteer orientations, assuring all incoming volunteers have an overall Solid Ground orientation and access to specific program information. Develop and update program information and training materials as needed.

Develop central recognition systems in addition to assisting programs with ongoing volunteer recognition. Visit program sites and interact with volunteers getting informal as well as formal feedback on volunteer experience.

35% Provide overall administrative functions, including records and database management. Maintain, update, and coordinate the volunteer database and data. Run standard and custom reports, work with program staff to maintain database integrity and efficiencies. Work with Data Analysts and other staff to develop and update user database manuals and train others on specific responsibilities, features, permissions and use. Provide information for Solid Ground website and other volunteer and recruitment resources.

15% Provide input and support to developing systems which enhance volunteer programming within Solid Ground. This includes developing and improving volunteer systems, documenting policies and procedures, training staff on them and monitoring compliance. Assist program staff in creating appropriate job descriptions, volunteer workplan design, management and the development of support systems.

5% Participate in program, Department, agency and Anti-Racism Initiative meetings and relevant trainings as required.

The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.

EDUCATION and EXPERIENCE:

Requires one of the following:

(a) Three years of volunteer coordination experience in a social service, community service or related setting OR

(b) Bachelor’s degree and one year of volunteer coordination experience in a social service, community service of related setting OR

(c) Any combination of education, experience and measurable performance which demonstrates the capability to perform the duties of this position.

Also requires:

Experience supervising volunteers one-on-one and in group settings
Experience recruiting and onboarding volunteers
Experience producing newsletters or other public relations materials
Experience and commitment to working with people from diverse ethnic and social backgrounds, with various lifestyles, sexual orientation and ages

MINIMUM QUALIFICATIONS:

Demonstrated presentation and problem solving skills
Strong written and verbal communication skills
Ability to work independently with minimal supervision, and to plan, organize and implement multiple projects simultaneously
Ability to maintain professional, courteous and positive relationships with staff, volunteers and other stakeholders
Demonstrated proficiency in Microsoft Office Suite and database programs such as Raiser’s Edge, and familiarity with other office products such as PowerPoint and Publisher
Ability to work a flexible schedule to accommodate volunteer activities, including some evening and weekend work
Personal experience as a volunteer

PHYSICAL DEMANDS/WORKING CONDITIONS: This position works performing general office duties. Employees spend 50% of their time working on the computer; 30% of their time answering phone, copying, filing, reports, meetings, and mail; and 20% cultivating partnerships outside of Solid Ground. Frequent outside meetings or training. Position requires employee to lift/carry up to 20 pounds rarely, 5-10 pounds occasionally and push/pull 10 pounds occasionally, 1-5 pounds frequently. Position has the ability to sit/stand as needed. Stairs not required. Must be able to use personal vehicle on occasion.

HOURS & COMPENSATION: This is a fulltime union position paying $19.59 per hour plus benefits. Benefits include medical, dental, short-term and long-term disability insurance, basic life insurance, 401(k) savings plan including agency contribution and match, holiday pay, generous paid personal leave package and tax-sheltered health care and dependent care accounts.

How to apply

TO APPLY: Applicants must complete the Solid Ground application form specific to this position. To find an application online, go to www.solid-ground.org/AboutUs/Jobs, then click on the Job Title for this position and download the attached application. You may also leave a message on our job line at 206.694.6840 requesting a specific job application, or you may apply in person at 1501 North 45th Street in Seattle’s Wallingford neighborhood.

Applicants may submit completed applications by mail to: Solid Ground, Attn: Human Resources Department, 1501 N 45th St, Seattle, WA 98103-6708 or via email to jobs@solid-ground.org.

Please attach a cover letter and resume.

CLOSING DATE: 5pm on October 28th

WOMEN, PEOPLE OF COLOR AND PERSONS WITH DISABILITIES ARE STRONGLY ENCOURAGED TO APPLY. SOLID GROUND IS AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER.