Program Manager – The Salvation Army Haven – Los Angeles, CA

Position Summary

Oversee two residential programs co-located on the VA campus. Transitional Emergency Shelter located in building 212 and 207 and the Senior Program located in building 212. Both programs house homeless veterans with substance addictions, mental illness and/or recuperative care needs. This is a management position that requires program design, implementation and oversight of several staff, as well as collaboration with the Veterans Affairs and other Homeless Providers.

Essential Functions

Design and implement evidence-based treatment practices for transient veterans with substance addictions, mental illness and recuperative care needs.
Ensure all program activities are aligned to achieve the program goals.
Design, monitor and evaluate clinical and operational aspects of the residential program.
Recruit, hire, train, promote, and initiate performance disciplinary process for staff; conduct regular staff performance evaluations; supervise and ensure that program staffs are equipped with the appropriate skills to carry-out their respective jobs.
Oversee program billing, HMIS data entry and collection of program statistics.
Ensure HIPAA compliance through the program.
Provide crisis intervention as needed.
Enforce program rules and regulations.
Help create and maintain a therapeutic environment in which clients are viewed and understood in the context of their experience.
Organize outreach activities to maintain program census at no less than a 90% level.
Interface and collaborate with all entities within Veterans Affairs and External Providers.
Establish and form alliances with donors/supporters from community organizations
Sets an appropriate image and role model that represents the image and work style that is reflective of The Salvation Army values and culture.
All other assigned tasks.

Working Conditions

Ability to walk, stand, bend, squat, climb, kneel and twist on an intermittent or sometimes continuous basis. Ability to grasp, push, pull objects such as files, file cabinet drawers, and reach overhead. Ability to operate computer, fax and telephone. Ability to lift up to 25 lbs.

Minimum Qualifications

Skills, Knowledge & Abilities

Licensed Clinical Social Worker (LSCW) preferred
Driving Test and clean MVR check (if applicable).
Must obtain First Aid/CPR certification in first 90 days of employment
Must pass health screening in first 90 days of employment
Must receive TB testing once a year.
Must be able to pass a DOJ and FBI background check.
If working in vicinity of children a criminal background check is required with certification for Protect the Mission policies and procedures.
3 years experience working with homeless persons with mental illness and substance abuse
2 year s experience managing, supervising and training subordinate employees.
2 years experience designing and implementing various evidence-based interventions addressing addiction and mental illness.
Excellent management, communication and problem solving skills
Knowledgeable in treatment approaches for substance addictions and mental illness
Ability to plan, makes sound decisions, and lead others.
Able to gather data and prepare documents for program grant reporting.
Good time management & organizational skills.
Ability to use basic PC operations and software (e.g., Word processing, spreadsheet, and PowerPoint)

How to apply

Email resume and cover letter and address it to Sonia Johnson at sonia.johnson@usw.salvationarmy.org and copy Anabel Sanchez at anabel.sanchez@usw.salvationarmy.org

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