Responsibilities include, but are not limited to:
Identify youth at various settings that may benefit from community integrative social services by conducting initial screenings.
Triage assessment for case management services from active referrals.
Refer youth and sponsors to other services (mentoring, process groups, adaptive skill building groups) when case management services are not needed.
Screen youth for comprehensive case management services using trauma-informed lens.
Use person-centered practices to engage youth and family identifying barriers to access (linguistic, educational, transportation, etc.).
Work collaboratively with the family and case manager to address barriers.
Foster and maintain positive and professional relationships with community partners.
Develop referral systems to ensure care coordination.
Empower youth and their sponsors to navigate service systems (education, workforce development, social services, immigration support services, etc.).
Empower youth and sponsor by teaching adaptive and advocacy skills on an individual basis and group setting.
Look for alternatives to home visitations in light of the COVID-19 pandemic, including telephonic and virtual contact.
Support youth and their sponsor by providing immigration hearing support, interpretation and advocacy.
Work collaboratively with team for ongoing evaluation of effectiveness of the Individual Success Plan and progress.
Maintain updated records, including case management files and reporting databases, to ensure confidentiality and compliance with monitoring standards.
Document service contacts.
Assist with developing written protocols and procedures.
Participate in relevant trainings and meetings as assigned.
Perform related duties as assigned.

Qualifications:
Minimum education is a Bachelor’s degree in social or human services or related field from an accredited or state approved college or university. At least one to three years in a social service setting or human services experience is highly desirable.
The ideal candidate will have experience working with and within immigrant communities in California and working knowledge of the challenges and limitations in accessing services.
A strong record of intercultural responsiveness, sensitivity and awareness, and cross-cultural communication skills.
Experience working with a diverse team of social service providers and advocating on behalf of clients.
Meticulous attention to detail
Experience working at a non-profit organization preferred
Excellent client communication skills
Experience working with vulnerable client populations, particularly with children, families, or clients with trauma history is a huge plus
Spanish language fluency is required and will be tested at time of interview, those that speak and indigenous Mayan language are highly encouraged to apply
Demonstrated ability to take initiative and work under pressure required
Willingness to be a team-player with an attitude and aptitude for collaboration
Strong typing and computer skills including MS Word, Excel, Mail Merges, etc.
Passion for social justice for immigrants and vulnerable communities required.

Benefits
Generous benefits package, including health, dental, vision, sick and vacation time, and 10 paid holidays/year. All new hires are subject to a 6 month probationary period.

How to Apply
Send Email
Simultaneously email cover letter, resume and at least 2 references.
(1) hrjobs@ccharities.org Catholic Charities of Los Angeles Human Resources Department; P.O. Box 15095, Los Angeles, CA 90015, and
(2) Courtney Mosley, Community Education Manager, Esperanza Immigrant Rights Project, cmosley@ccharities.org. In email subject line, please place your full name, and the position you are applying for. 1530 James M. Wood Blvd., Los Angeles, CA 90015.