PROVAIL’s Therapeutic & Assistive Technology Clinic located in North Seattle is looking for an experienced, energetic full-time Clinic Receptionist/Admin Assistant. The clinic provides rehabilitation services, therapies, and creative technology-based solutions to help children and adults with disabilities maximize their abilities and independence.
PROVAIL is a non-profit organization whose goal is to help people with disabilities make their own choices about how to live their lives, and provide the support services to enable them to fulfill those choices. We are one of the state’s largest private, multi-service agencies dedicated to meeting the needs of children and adults with all types of disabilities. Visit us at www.provail.org to learn more.
RESPONSIBILITIES:
• Greets clients, visitors and guests to PROVAIL Clinic and Headquarters and provides instructions and/or directions as necessary.
• Responsible for coordinating all communication related to patient referrals, case assessment and admissions.
• Prepare medical records for each visit and verify that the record is complete.
• Maintains organization and completeness of medical records including filing of documents according to medical records guidelines and HIPAA.
• Verifies that required referrals have been received prior to the client’s appointment.
• Enter referrals into the computer after received from Physician’s Office
• Schedules future and missed client’s appointments for six clinicians.
• Screens phone calls, and directs them to the appropriate individual. Takes and directs messages as necessary.
• Assists clinic staff and clients with clerical duties as needed, including copying and faxing documents.
• Also supports periodic requests from CEO on board related activities.
KNOWLEDGE, SKILLS, ABILITIES:
• Minimum of one year experience in medical reception preferred.
• Possesses a general understanding of insurance benefits.
• Must be able to work with repeated interruptions and juggle many tasks while maintaining attention to detail.
• Friendly, welcoming, personable, caring with a professional attitude and appearance.
• Knowledge and skills regarding all general office equipment including computers, telephones, fax.
• Knowledge and proven skills in customer service.
• Ability to work independently while prioritizing multiple tasks.
• Ability to communicate effectively, both verbally and in writing.
• Ability to work cooperatively in a team of individuals of multiple disciplines.
• Ability to learn new skills, adapt to new situations and maintain flexibility in a continuously evolving environment.
How to apply
Please send your letter of interest and resume to jobs@provail.org and include “Clinic Admin” in the subject of your email.