Position Summary

The Membership and Events Manager is responsible for maintaining and expanding membership at the EcoTarium. Creates, implements, and evaluates membership renewal and acquisition programs. Maintains a presence and promotes memberships at museum events and activities. Plans and executes membership and cultivation events. Provides leadership to cross-functional Events Committee, overseeing planning, operations and logistics for member and member cultivation events.

Qualifications

Minimum of 3-5 years professional experience in membership development and events management
Bachelor’s degree in a related field
Experience with Microsoft Office and Sage 50 / Abila
Experience with or interest in working in a mission-driven nonprofit environment
Outstanding interpersonal, communication, and managerial skills
High level of problem solving and organizational skills
Demonstrated ability to work independently and as a team member
Strong attention to detail
Experience and ability to work with the public and diverse populations
Interest in science and natural history is a plus
Flexibility to work Saturdays and some evening hours.
Demonstrated ability to manage multiple tasks simultaneously
Position is hands-on; requires the ability to be stationary for periods of time, to navigate around the facility and grounds in any type of weather, and to move materials weighing up to 20 lbs. when managing events.
Must pass a CORI background check in accordance with EcoTarium guidelines

Responsibilities

Provide overall leadership to membership program and EcoTarium events.
In alignment of the strategic plan, create a long-range plan for membership expansion.
Prepare, implement, and evaluate annual plans for the Museum’s membership program to increase attendance, membership, and operating income.
Develop and implement member communications, including development and production of all printed membership materials, in partnership with Marketing. Creates text for all new printed and online materials.
Review and augment membership renewal procedures and new member acquisition efforts.
Work in collaboration with other departments to implement membership cultivation and retention programs, including administering member and visitor surveys, support to drive front office membership sales, create incentive programs, and special offers.
Identify and implement membership and donor cultivation opportunities.
Maintains and manages annual income and expense budgets for membership and events.
Leads Special Events Committee to plan events and activities focused around active and prospective members. Implement event and activity plans
Track, create reports and communicate membership progress and event effectiveness.

Other

Serve on staff ad-hoc committees when needed
Assist at various EcoTarium events, including fundraising events
Other duties as assigned

How to apply

Instructions:

Please send cover letter, resume and names of three references to:

Human Resources, Attn: Membership & Events, EcoTarium, 222 Harrington Way, Worcester, MA 01604

or

E-mail to: resume@ecotarium.org(link sends e-mail) with “Membership and Events Manager” in the subject line.

Application Review — Immediately