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Health Care / Patient Services Representative (PSR) Instructor – Grace Institute – New York, NY

SUMMARY DESCRIPTION: Demonstrate expertise in effectively instructing adult learners in the technical and soft skills needed in the Medical Secretary or Patient Services Representative (PSR) role, including proficiency in customer-service protocols and point-of-service processes; checking patients in and out; maintaining appointment schedules, and utilizing an organization’s automated practice-management system (PMS). Must also demonstrate ability to […]

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