Work Readiness Screening/Triage Unit Coordinator – Richmond Area Multi-Services – San Francisco, CA

Richmond Area Multi-Services (RAMS) is currently searching for Work Readiness Screening/Triage Unit Coordinator for the RAMS PAES Counseling & Pre-Vocational Services Program, located at 1235 Mission St, San Francisco.

The RAMS PAES Counseling & Pre-Vocational Services (RAMS-PCS) provides culturally competent outpatient integrated behavioral health counseling and pre-vocational services to participants of the San Francisco Department of Human Services (DHS) County Adult Assistance Program (CAAP) and welfare-to-work program Personal Assisted Employment Services (PAES), both of which serve adults without dependent children. The CAAP Work Readiness Screening Unit assesses client’s behavioral health and physical complaints to determine if they are able to perform work. RAMS-PCS is a collaborative effort with San Francisco Department of Human Services and San Francisco Department of Public Health – Community Behavioral Health Services, Community Programs.

Minimum Required Educational level & Experience:
1. At least a Masters degree in Psychology, Marriage & Family Therapy, Counseling, Social Work, or other related disciplines from an accredited institution
2. Valid clinical license or license-eligible in California (i.e., Psychologist, MFT, LCSW) preferred
3. Demonstrated ability to conduct clinical & functional assessments of clients with behavioral health and physical complaints, required
4. Demonstrated experience in providing administrative oversight/supervision to clinical staff in assessment, diagnosis, and navigating complex systems of care (e.g. Human Services Agency, Public Health, Community Behavioral Health Services, etc.), required. Experience providing clinical supervision as Board-licensed clinician to supervisees accruing hours, preferred.
5. Two or more years of demonstrated experience in providing community-based behavioral health, mental health, substance abuse and/or healthcare related services to adults, indigent & underserved populations, with behavioral health condition(s), highly preferred
6. Demonstrated knowledge of various treatment modalities, including assessment, short-term counseling/therapy strategies, crisis intervention, group therapy processes & approaches, and wellness recovery principles (together with knowledge of stages of recovery, harm reduction approach, and motivational interviewing) in working with clients who have mental health or substance abuse/dependence or co-occurring substance use problems, highly preferred
7. Familiarity with vocational rehabilitation models of practice and counseling strategies, preferred
Other Requirements:
1. Familiarity with systems of care in San Francisco, including the service organizations, philosophy of care, levels of care for clinical services, and the delivery of such services, highly preferred
2. Familiarity with the San Francisco community resources/services (e.g. health, mental health, substance abuse, vocational, housing, etc.), highly preferred
3. Strong commitment to the philosophy, goals, & mission of RAMS in advocating for and providing community-based, culturally competent, and consumer-guided behavioral health services to the diverse community
4. Commitment to engaging in professional development activities such as trainings, continuing education seminars, case conferences, and reviewing up-to-date materials, etc., as related to treatment strategies for the population served
5. Strong interpersonal skills and ability to work effectively, function independently, and interact professionally with a diverse, multi-cultural, and interdisciplinary staff of all levels

Essential Job Duties include, but are not limited to
1. Oversee the operations of the Work Readiness Screening/Triage Unit
2. Provide administrative and clinical supervision to staff members of the Work Readiness Screening/Triage Unit, while promoting a positive spirit and safe work environment
3. Provide on-site consultation on clinical issues (i.e. mental/behavioral health), quality assurance, and linkage to the County Adult Assistant Program (CAAP) staff during all program hours as first point of contact
4. Collaborate with Human Services Agency and CAAP (including SSI Case Management and DECU) in trouble shooting, planning, and designing program/services and service delivery to meet changing needs
5. Monitoring client flow including clinical and administrative monitoring of the waiting room and flow of client assignment
6. Conduct functional assessments of CAAP clients to determine their ability to perform work activities and provide “second opinion” assessments for clients, as requested
7. Plan and maintain the client scheduling system in accordance with staffing levels and client flow
8. Train and supervise Unit staff in brief screening to assess functioning for employability
9. Provide culturally competent outpatient behavioral health services to adults, primarily in the form of brief screening to assess functioning for employability. Conduct screenings & initial assessments of clients, including a clinical analysis of the history and current status in relation to bio-psycho-social-cultural issues, risk factors, substance use/abuse/ dependence, vocational experience/history, SSI assessment & eligibility, and any other relevant information
10. Maintain timely administrative, clinical, and related records & documentation related to client care, in accordance to standards specified by RAMS policies, clinical standards, and oversight agencies (e.g. DHS, DPH,etc)
11. Participate in and facilitate various educational & training workshops related to mental health and/or substance use issues and psycho-educational topics for clients, other professionals & program staff, and/or the community-at-large, as deemed necessary
12. Participate in case conferences, treatment team and staff meetings, in-service trainings, and other staff development activities
13. Perform other duties, as assigned

Reports to: Program Director
Interested applicants: send cover letter & resume to Trina de Joya, Director of Human Resources, at Position will remain open until filled.