The Social Empowerment Case Manager works with the Director of the EUCC Newcomer Navigation Center, serving primarily individuals and families who reside in the urban unincorporated communities of South Alameda County, CA.
Duties and responsibilities
Describes the scope and limitations of the program and explains client rights and responsibilities; completes an intake interview and initiates a plan for case management in consultation with Supervisor.
Assesses needs and psychosocial indicators such as nutrition and food access, transportation, child care, housing conditions, family relationships and school eligibility.
Creates support plans for client needs; collaborates with other organizations to assure optimal care for the client and family’s needs.
Maintains accurate, detailed and thorough records and notes of client encounters, referrals, and case activities.
Provides parent education and support.
Identifies and addresses access to care barriers, including but not limited to availability and proximity to care providers, transportation, and cultural and/or linguistic knowledge.
Performs home visits and off-site visits (school, shelter, etc.) on an as-needed basis following organizational guidelines and in consultation with Supervisor.
Informs clients of community services available and may contact those agencies/ community-based organizations on clients’ behalf.
Maintains a thorough understanding and knowledge of community services including but not limited to medical/dental providers, domestic violence, food access, family support services, mental health, alcohol and drug services, etc., based on the client’s needs.
Engages in reflective supervision with Supervisor regarding workload, case management activities, performance, and work activities.
Participates in required and recommended training and attends team and staff meetings.
May perform special assignments as directed by the Supervisor.
Works as a part of a collaborative team.
Bilingual Spanish/English required
Bachelor’s degree or equivalent experience in community based work, social work, or related field.
Experience working with culturally-diverse populations is strongly desired
Excellent interpersonal communication and writing skills
Ability to work professionally in a multicultural team setting
Ability to maintain client confidentiality
Valid CA Driver’s license and auto insurance
Employer Sponsored Benefits:
Kaiser Permanente 80/30 Gold & Delta Dental Plans
Two Weeks Paid Vacation
Two Weeks Paid Sick Leave
Eleven Days Paid Holiday Leave
Disability & Life Insurance
Evaluation: 90-Day Review, Annual Review
Apply to This Job
Applicants may apply via Idealist or should send a cover letter and resume via email to email@example.com. Please reference “Social Empowerment Case Manager” in the subject line.