Operations Coordinator – Year Up

OVERVIEW:
The Operations Coordinator (Seattle, WA) directly reports to the Director of Operations & Strategic Planning and will support the efficiency and growth of the site by implementing and improving processes and systems. This person will support the overall work of the team by executing and delivering on a range of responsibilities, including ensuring a smooth reception and office experience, working with external vendors, and supporting other projects as needed.
To be successful in this role, you’ll be comfortable working independently and will thrive in a fast-paced environment where you’re asked to wear multiple hats at once. Customer service and communication skills will always be top of mind for you, as you’ll be working with both internal and external stakeholders on a regular basis. This is an ideal opportunity for someone who is interested in developing and strengthening their operational and project management skills in an entry level role.
In keeping with Year Up’s values, the Operations Coordinator (Seattle, WA) will also have the opportunity to interact with students as a mentor, group facilitator, and advocate, participating in building a positive educational environment.
We understand that people gain skills through a variety of professional, personal, educational, and volunteer experiences. We encourage candidates to review the key responsibilities and qualifications below. If you believe you have the transferable skills necessary to fulfill the responsibilities of this role, we encourage you to apply.

KEY RESPONSIBILITIES:
Office Support
Maintaining the office by organizing and routing information
Create a welcoming & professional atmosphere for visitors and staff
Undertake special projects at the direction of the Executive Director and the Operations team
Other duties as assigned
Operations
Initiate and maintain vendor relationships (office supplies, catering, shipping, copiers, etc.)
Arrange catering orders for the office
Process mail, including incoming and outgoing (overnight packages, etc.)
Schedule meetings and manage calendars
Provide administrative support to the Executive Director as needed
Answer phones
Book travel as needed
Ensure the site’s appearance is kept in a clean condition
Support selection and maintenance of all equipment
Reconcile and track petty cash and corporate credit card receipts
Works with Operations team to manage & update operational procedures for various areas within Year Up such as Office Manual and Operations Manual
Site Team/Learning Community Member
Serve as a coach/mentor for a small number of current students
Join and sometimes facilitate weekly group sessions with students
Participate in staff meetings and trainings

QUALIFICATIONS:
Prior experience in an administrative role in an entrepreneurial nonprofit environment preferred
Must have an eagerness/ability to identify administrative/procedural challenges and implement solutions
Excellent organizational and project management skills
Strong interpersonal, oral and written communication skills
Excellent customer service skills
Excellent attention to detail within a fast-paced and entrepreneurial environment
Strong command of Microsoft Office applications and familiarity with database operations
Flexibility and willingness to learn and work on different tasks as needed
Ability to take initiative and manage multiple tasks and projects at a time
Experience and poise dealing with staff, students and clients
A professional and resourceful style with the ability to work independently and is comfortable in a close-knit team-oriented setting
A passion for working with young adults, an unshakable belief in their potential and a strong commitment to the mission of Year Up
Understanding of the Opportunity Divide and its drivers
Commitment to diversity, equity, and inclusion

COMPENSATION & BENEFITS:
Salary: Competitive and commensurate with education and experience
Benefits: Competitive package including 100% healthcare coverage, dental, and 401(k) match
Vacation: Three weeks paid vacation in first year of employment; four weeks after initial year
Professional development: Funds available to support staff in achieving career objectives

ORGANIZATION DESCRIPTION:
Year Up is an award-winning, national 501(c)3 organization that enables motivated young adults, ages 18-24, to move from minimum wage to meaningful careers in just one year, by providing the skills, experience, and support they need to reach their full potential. Through a one-year, intensive program, Year Up utilizes a high expectations, high support model where students spend the first six months learning in-demand technical and professional skills, focusing on one of five career pathways, before applying their skills during a six-month corporate internship with a top company. Throughout the program, students earn an educational stipend, and complete coursework eligible for college credits.
Year Up has served more than 24,000 young adults since its founding in 2000, and will serve more than 4,700 young adults in 2019 nationwide. Year Up currently serves 25 U.S. cities across 18 markets, including Arizona, Baltimore, Bay Area, Charlotte, Chicago, Dallas/Fort Worth, Greater Atlanta, Greater Boston, Greater Philadelphia, Jacksonville, Los Angeles, the National Capital Region, New York City, Puget Sound, Rhode Island, South Florida, Tampa Bay, and Wilmington. 90% of Year Up graduates are employed and/or enrolled in postsecondary education within four months of program completion and employed graduates earn an average starting salary of $40,000 per year.
Voted one of the Best Nonprofits to Work For in the country by The NonProfit Times for eight consecutive years, Year Up is a rewarding place to work. Our staff is passionate, supportive, mission-driven, and committed to positive change and continuous learning. We set high standards for both ourselves and our students, and live by a set of core values that reflect an unshakable belief in the talent and full potential of our young people. The work we do is life-changing, and we know that our team is the greatest asset in achieving our mission.
Year Up has served more than 24,000 young adults since its founding in 2000, and will serve more than 4,700 young adults in 2019 nationwide. Year Up currently serves 25 U.S. cities across 18 markets, including Arizona, Baltimore, Bay Area, Charlotte, Chicago, Dallas/Fort Worth, Greater Atlanta, Greater Boston, Greater Philadelphia, Jacksonville, Los Angeles, the National Capital Region, New York City, Puget Sound, Rhode Island, South Florida, Tampa Bay, and Wilmington. 90% of Year Up graduates are employed and/or enrolled in postsecondary education within four months of program completion and employed graduates earn an average starting salary of $40,000 per year.
Voted one of the Best Nonprofits to Work For in the country by The NonProfit Times for eight consecutive years, Year Up is a rewarding place to work. Our staff is passionate, supportive, mission-driven, and committed to positive change and continuous learning. We set high standards for both ourselves and our students, and live by a set of core values that reflect an unshakable belief in the talent and full potential of our young people. The work we do is life-changing, and we know that our team is the greatest asset in achieving our mission.

COMMITMENT TO DIVERSITY:
Year Up actively engages individuals from all backgrounds. We are committed to embracing diversity within our organization because we firmly believe that diverse employee teams help us to achieve our best organizational outcomes and provide the most effective support to our young adults as we work to close the Opportunity Divide. We are deeply dedicated to creating and maintaining an inclusive and supportive work environment. Learn more about our commitment to diversity:http://www.yearup.org/about-us/careers/commitment-to-diversity/
As an equal opportunity employer, Year Up is committed to providing employment opportunities to all qualified individuals and does not discriminate on the basis of race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, parental status, genetic information or characteristics, or any other basis prohibited by applicable law.

Click here to Apply Online

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