General Responsibilities
· Provide wide range of executive and development support to the President and CEO and other senior management (including scheduling and calendars, appointments, travel arrangements, and expenses)
· Supports the Director of Operations with the development, review, and implementation of national and remote office operational processes and procedures
· Answer phone calls, offering a high-level explanation of TACF’s mission and work, promoting membership, and ensuring inquiries are forwarded to the proper foundation colleague and entered into the donor database
· Greet visitors to the office, offering a high-level explanation of TACF’s mission and work, promoting membership, and ensuring guests are comfortable and connected with the correct foundation colleagues and entered into the donor database
· Assist Membership Department with merchandise and fundraising events
· Manage incoming and outgoing correspondence, including emails, faxes, mail, and packages
· Monitor, inventory, and order office supplies for Asheville and remote offices as required
· Curate and maintain a database of all vendors, account numbers, and contact information
· Submit work orders and schedule repairs for general office space and equipment
· Assist with meeting and special event coordination, planning, and reporting locally and regionally as required
· Practice and promote TACF’s commitment to Justice, Equity, Diversity and Inclusion (JEDI)
This description is not designed to be a complete list of all duties and responsibilities required for this job.
Knowledge, Skills, Abilities
· Strong organizational skills that reflect the ability to perform and prioritize multiple tasks seamlessly with excellent attention to detail
· Strong interpersonal skills and the ability to build collaborative relationships with stakeholders, including Board of Directors, chapter leadership, volunteers, the public, and TACF staff
· Exemplary written and verbal communication skills
· Demonstrated proactive approaches to problem-solving with strong decision-making capability
· Ability to work independently and take initiative on new projects
· Efficient in an environment with evolving priorities
· Proven ability to handle confidential information with discretion, adaptable to various competing demands, and demonstrate the highest level of customer service
Qualifications
· Bachelor’s degree preferred and 2 years of experience or an appropriate combination
· Strong work ethic; experience supporting C-Level executives
· Strong organizational skills and detail-orientated with the ability to manage multiple projects efficiently and effectively
· Positive attitude and self-motivator
· Practice good judgment
· Ability to think strategically and identify ways to improve organizational efforts
· Comfort with full Microsoft 365 and Office Suite, (including Teams, SharePoint), and Google Suite
· Comfort with social media and other basic marketing platforms desired (including Doodle Poll, Survey Monkey, Constant Contact, or similar)
· Experience with conferencing platforms (including Zoom, Google Meet)
· Experience with CRM Systems desired
· Valid NC driving license and insurance
· Willingness to work some weekends and travel as required
Benefits
In addition to a great culture, TACF offers a robust benefits package to support employees and their families! Benefits include health, vision, dental, and life insurance, as well as flexible spending account (FSA) options. Benefits begin the first day of the month following hire.
TACF also offers a 403(b)-retirement plan, including 5% company match contributions after two years of service, to help your long-term financial plan grow quickly. In addition to thirteen paid holidays annually, TACF offers ten paid sick days and two weeks of paid vacation which increases with tenure and performance.
Application Process
Interested candidates must include an email address and phone number, and should email their resume, cover letter, and professional references to tacfjobs@acf.org with the job title in the subject line. No phone calls will be accepted. Application close date is Thursday, June 30, 2022. We will acknowledge receipt of all applications.