Membership Coordinator and Program Manager – Japanese American Citizens League – San Francisco, CA

The person will be responsible for developing and maintaining member and member services on a national level. This includes assistance to local chapters, management of the CRM system, and development of membership policies and procedures and related materials. Candidate will be involved in selection of a new CRM system almost immediately upon hiring.
This role also works directly with the National Youth Student Council and the Young Professional Caucus members as the staff liaison as these two constituencies are core to membership growth.

Duties may include, but are not limited to the following:
Provide assistance to local Chapters about their membership concerns.
Manage JACL’s system of membership tracking to ensure timely and accurate information for fundraising as well as membership purposes.
Organize, develop and document membership policies and procedures
Work with the Vice President of Membership and membership committee members
Ensure the timely scheduling and mailing of member and nonmember mailings including membership renewal notices, member cards, appeal letters, and letters of acknowledgment.
Develop and maintain a periodic system of communications about the status of membership for Chapters, District Governors, and the Board of Directors.
Develop and implement an annual program for chapters to retain lapsed members and to acquire new members
Develop JACL membership materials that include handbooks and/or workshops for Chapters and membership brochures.
Works with the National Youth Student Council and Young Professionals Caucus to implement programming on a regular basis.

How To Apply