Director of Senior Center Without Walls – Episcopal Senior Communities – Walnut Creek, CA

POSITION SUMMARY:

The Director of Senior Center Without Walls will be tasked with the management and strategic growth of, Senior Center Without Walls (SCWW) programs and staff. Works in coordination with the mission and overall strategic plan of Episcopal Senior Communities, Senior Resources, and the Episcopal Senior Communities Foundation.

RESPONSIBILITIES INCLUDE:

Oversight of operations, programming, contracts and outreach.
Cultivates effective phone and other technology-based programs for seniors throughout California and beyond, with a goal of increasing participation rates annually.
Develops key partnerships with community and national organizations that enhance the reach and effectiveness of the program.
Works with consultants and staff to administer program database.
Tracks objective performance measurements for the program, including number of participants, turnover rate, “dropout” rate, rate of growth, sources of referrals, diversity of participants, curriculum/program needs, etc.
Analyzes performance measures to assess needs and make recommendations for solutions or improvement.
Implements strategies for reaching hard to reach seniors, including the illiterate or non-native English speaker.
Coordinates with other senior services, including Senior Resources, to fill the needs of seniors that are beyond the scope of SCWW.
Presents to and represents Episcopal Senior Communities and Senior Center Without Walls at local, statewide, or national conferences and relevant aging-related events.
Establishes or systematizes procedures to allow program to be replicated in other areas.
Develops and executes marketing and promotional strategies.
Recruits and works with workgroups, donors, and volunteers.
Manages and supports SCWW staff and interns.
Works with Episcopal Senior Communities Foundation to develop grant and funding opportunities.
Provides timely input for annual budget development process and monitor program expenditures.
Executes and performs other general responsibilities as related to the program.

KNOWLEDGE, SKILLS AND ABILITIES:

Direct experience managing staff and volunteers.
Proficient in using technology as a management reporting tool and experience working with information technology staff to develop and implement program evaluation systems.
Experience managing budgets and contracts.
Strong project management skills managing complex, multifaceted projects resulting in measurable successes and program growth.
Excellent ability to assess issues and make recommendations for solutions or improvement.
Ability to organize, schedule and prioritize multiple projects and priorities to meet constantly changing deadlines.
Strong written and oral communication skills, including fluency with English.
Professional manner and attitude with the ability to maintain confidentiality.
Must possess excellent analytical and problem-solving ability.
Ability to work cooperatively with clergy, staff, congregations, and seniors in a diverse community.
Ability to maintain composure and professional approach when dealing with the public.
Ability to function independently, have personal integrity, flexibility, and the ability to work effectively with residents, staff and support agencies.
Ability to initiate and manage change throughout area of responsibilities, in a sensitive, collaborative fashion.
Must possess a passion for making a difference in people’s lives.
Must be collaborative and creative.

EDUCATION AND EXPERIENCE REQUIREMENTS:

A Bachelor’s degree in a related field or equivalent education, training or experience is required.A minimum of 5 years of related experience in program management or community relations.
Prior experience managing programs, contracts, and staff.
Experience working with elders is preferred.

Episcopal Senior Communities is a 1,200+ employee not-for-profit organization in the Greater San Francisco Bay Area. Our mission is to provide housing and services with respect and dignity to seniors, support independence and self-worth, and encourage continued intellectual, physical, social and spiritual growth, regardless of religious affiliation. In addition to seven lovely continuing care retirement communities, we also have four residential communities for low-income seniors; and our Foundation provides no-charge services to over 10,000 seniors still living in their homes.

Episcopal Senior Communities offers a positive work environment where teamwork, open communication, and professionalism are emphasized. Episcopal Senior Communities has earned a place on the 2010, 2011, 2012, 2013 and 2014 Best Places to Work in the Bay Area list as reported by the San Francisco Business Journals.

The overriding goal of every ESC employee is to provide gracious, exceptional service to residents, visitors, and fellow employees.

We are an Equal Opportunity Employer dedicated to providing employment opportunities without regard to race, color, religion, creed, gender, national origin, sexual orientation, disability, marital or veteran status or any other legally protected status.

How to apply

Please send your resume to prbinton@jtm-esc.org

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