Technology Coordinator – California Child Care Resource & Referral Network – San Francisco

IT Administration
The agency has a 25 computer LAN (local area network) system located at the agency’s main office. A primary responsibility of this position is to maintain these computer resources. These responsibilities include:
Maintain LAN client computers including updating Microsoft patches
Troubleshooting LAN client Computers when needed
Maintain current inventory of computer equipment, software and licenses
Work with computer consultants as necessary to maintain agency computer resources
Make recommendations of acquisition of computer equipment and software
Provide Technical Assistance to regional offices
Make sure data is backed up on a regular schedule
Install software on computers
Insure that virus and spyware definitions are up to date throughout the LAN
Install and maintain hardware peripherals
Website Coordination
This position serves as the webmaster for the agency’s website: WWW.RRNETWORK.ORG
The Technology Coordinator is responsible for maintaining this website including:
Coordinating with program staff to obtain site content
Editing content provided by program staff
Publishing content provided by program staff
Troubleshooting site as needed including working with site host
Making recommendations to program and agency management in terms of the structure, content and administration of site

Office Equipment Procurement
The Technology Coordinator is responsible for the procurement and maintenance of all office equipment to assure that appropriate equipment is available and functioning to meet the needs of the agency. This includes:
Maintenance of the copy machine
Maintenance of the postage meter
Maintenance of the phone/voice mail systems
Coordination between equipment vendors and agency
Work with Fiscal Office staff in procurement of equipment

A successful Technology Coordinator has technical aptitude and enjoys assisting others. They have excellent communication skills and keep up-to-date on the latest developments and trends in the industry. They must be reliable workers and comfortable working with minimal supervision. Specific qualifications include:
Advanced computing skills
Knowledge of various server and client operating systems
Knowledge of various application programs including Microsoft Word, Microsoft Excel, Microsoft Access, Microsoft SQL Server, Adobe Acrobat, and WordPress
Experience with website management
Experience using multiple social media platforms
Experience using webinar and video-conferencing technology
Ability to communicate technical procedures and information with patience to non-technical persons, both orally and in writing
Ability to lean/crawl behind and underneath desks, stands, and equipment
Ability to lift and carry objects up to 40 pounds such as computers
Ability to take initiative and work independently
Demonstrated ability to set priorities and manage multiple tasks
Must be detail oriented and well organized
Interest in child care / human services preferred

How To Apply