Reports To: Communications Director
Summary: The Systems Administrator/Web Coordinator reports directly to the Communications Director and oversees all of Greenlining’s IT responsibilities. The System Administrator is responsible for effective provisioning, installation, configuration, operation, and maintenance of systems hardware and software and related infrastructure. This individual participates in technical research and development to enable continuing innovation within the infrastructure. This individual ensures that system hardware, operating systems, software systems, and related procedures adhere to organizational values, enabling staff to work efficiently and effectively.
Website coordinator maintains company websites, manages and updates content, maintains cohesive design and increases online marketing presence through SEO and SEM best practices.
About Greenlining: The Greenlining Institute works to bring the American Dream within reach of all, regardless of race or the zip code one is born into. In a nation where people of color will make up the majority of our population by 2050, we believe that America will prosper only if communities of color prosper.
Founded in 1993, The Greenlining Institute is a policy, research, organizing, and leadership institute working for racial and economic justice. We work on a variety of major policy issues, from the economy to environmental policy, civic engagement and many others, because we recognize that economic opportunity doesn’t operate in a vacuum. We work to ensure that diverse communities are participating in all major policy debates and discussions, to ensure our communities are “at” rather than just “on” the tables of policymaking.
IT Responsibilities (70%)
Administer Cloud based technologies (Google Apps Administration – Gmail, Drive, Calendar, etc.)
Install, maintain, and upgrade software (Windows OS, Microsoft Office, Adobe)
Oversee installation of new / rebuild existing servers and configuration hardware, peripherals, services, settings, directories, storage, etc. in accordance with operational requirements.
Maintain, and upgrade client / server / network hardware
Manage and troubleshoot diverse electronics (cameras, projectors, thin clients, desktops, servers, laptops, mail machines)
Routine network administration and maintenance (Microsoft Windows Server 2003-2012, Active Directory)
Add / Edit / Manage all users accounts across all platforms
Train oncoming staff about basic uses of technology
Provide How-To’s and keep detailed documentation of IT issues and assets
Perform regular backup of server and staff computers
Train and support staff on key technology issues
Train and assist staff in using hardware and software
Manage VoIP Phone system
Maintain conference room A/V and computer equipment
Maintain printers, copy machines, and fax
Troubleshoot routine problems that staff cannot fix
Stay abreast of developments in technology that could enhance organizational effectiveness
Direct and research technology purchases
Maintain office building security cameras
Manage multiple vendors and procurement of technical services or goods
Act as help desk and resolve issues at all support levels for 40+ users
Implement and support technology and help with setup for Greenlining’s Annual Economic Summit
Website Responsibilities (30%)
Maintain and update multiple WordPress websites
Integrate website and social media
Integrate online campaign tools and website
Manage domain registration and web hosting
Understand web technologies and how to implement a website from start to finish
Manage website analytics and provide recommendations to increase website impact
Understand Search Engine Optimization (SEO) and how to increase visibility of website
Understand Search Engine Marketing (SEM) and how to administer Google AdWords
Qualifications, Skills and Abilities
Committed to championing causes that serve low income and diverse communities
Managing cloud based services and platforms
Google business apps administration (Gmail, Drive, Calendar, Contact, etc.)
Active directory expertise required
Server and network administration
Experience managing WordPress based websites
Desktop support and triaging help requests
Microsoft Windows Server 2003-2012
Microsoft Windows 7
Graphic design experience specifically using Photoshop
Familiarity with Apple hardware and software
Troubleshooting various technical problems
Critical thinking skills
A positive attitude and strong sense of teamwork
Ability to bring creative ideas to discussions
Ability to communicate and work with diverse audiences who may not be well-versed in technology
Ability to prioritize tasks, strong organizational skills, and an ability to work independently
Intermediate understanding of HTML
Working Conditions/Physical Effort
Responsibilities sometimes require working evenings and weekends, sometimes with little advanced notice
Able to travel (driving) once a year to LA and back for Greenlining’s Annual Conference
Able to lift at least 50 lbs., sit/stand/view computer screen for long periods of times, and crawl under desks
In addition to the responsibilities above, all staff at Greenlining are expected to meet the Leadership Competencies described below.
Provides leadership and guidance in all aspects of the job description.
Grows long-term relationships with coalition members, private sector executives, and government officials.
Involves, as appropriate, the management team in order to achieve organizational goals.
Champions change and the implementation of new ideas.
Enforces standard policies and procedures.
Actively participates in staff meetings and retreats.
Actively supports the Annual Economic Summit as required.
Champions and supports the Greenlining Academy and academy participants.
Champions the leadership Academy and actively supports all Academy functions.
Commits to mentoring and coaching participants of the Academy.
Develops annual budget and work plan as necessary.
Develops and meets revenue and other financial goals for program.
Champions cost cutting approaches.
Manages the development of project managers and senior managers.
Assigns tasks to practice management that give others an opportunity to grow.
Ensures that team members are well informed, at all times, of changes and news worthy events within the field.
Effectively communicates relevant information to supervisor, staff, the board of directors, and the coalition.
Handles difficult personnel situations directly, using appropriate discretion, HR advice, and respect for the individual.
Promotes Greenlining through speaking engagements at conferences and involvement in other organizations.
Reinforces team approach throughout practice both on projects and internal initiatives.
Supports and solicits input from team members at all levels within the organization.
Lends expertise to internal teams and task forces as necessary.
Actively participates in evaluation and performance evaluations.
How to apply
Please email 1) cover letter, 2) resume, to firstname.lastname@example.org. Questions about the position may also be emailed to this address.
The position is open until filled, and applications will be reviewed upon receipt.
No phone or in person inquiries, please.