Tenants’ Rights Intake and Administrative Coordinator – Centro Legal de la Raza – Oakland

Duties will include the following:
● Screening individuals over the phone, by email, and in the office for eligibility for services, assess legal issues, schedule consultations, and provide or coordinate appropriate assistance;
● Tracking client intake and legal services through comprehensive data entry in Centro Legal’s database as required for grant or project reporting, and careful file management;
● Meeting with clients to provide general tenant counseling, provide appropriate referrals, and gather documents for attorney and paralegal review;
● Coordinating and supporting administrative systems, including physical case file management, our peer-to-peer (P2P) referral system, and supporting remote and in-person clinics;
● Conducting community outreach and know-your-rights presentations;
● Translating letters and other documents;
● Performing other special projects and other duties as assigned by the Tenants’ Rights Directing Attorney(s), including rental assistance applications, social media campaigns and advocacy, and other administrative support.

The applicant must profoundly share Centro Legal’s mission and vision of racial, economic and social justice. Qualifications include:
● At least one year of experience working at a community-based organization committed to serving low-income communities, Black communities, and communities of color preferred, but not required;
● Strong interpersonal skills;
● Strong organization and time management skills;
● General knowledge about the housing crisis in Alameda County and a desire to be part of the solution;
● Demonstrated commitment to serving low-income communities, Black communities, and communities of color;
● Excellent writing, research, analytical, design, and verbal communication skills;
● Ability to work independently, effectively strategize, teach, and make recommendations for new opportunities to advance the mission of Centro Legal;
● Demonstrated commitment to diversity within the office and a personal approach that values all individuals and respects differences regarding race, ethnicity, age, gender identity and expression, sexual orientation, religion, ability, socio-economic circumstance, immigration status, and record of arrest or conviction; and
● Fluency in Spanish, Mandarin, Cantonese, or Vietnamese is strongly preferred, but not required.
● Must be well organized, efficient, highly motivated, able to handle multiple tasks at once, work well under pressure, and take initiative.

Compensation and Benefits:
The salary for this position is $24.13-$28.65 per hour plus a generous benefits package, including medical, dental, and vision coverage.

To Apply
Review of applications will begin immediately and continue until the position is filled. Applicants should apply without delay. To apply, send a brief cover letter, resume, and list of three professional references by email to jobs@centrolegal.org, with the subject line, “Tenants’ Rights Intake & Administrative Coordinator.”

Diversity Statement
Centro Legal’s mission includes advancing social, economic and racial justice. We are committed to fostering, cultivating and preserving a culture of equity, diversity and inclusion within and ensuring a workplace where all staff can flourish and grow professionally and well beyond. Our staff are the most important part of our ability to achieve our mission. The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities and talent that our employees invest in their work represents a significant part of not only our culture, but our reputation, sustainability and our organization’s success. Centro Legal de la Raza is an equal employment opportunity employer and does not discriminate on the basis of race, color, religious creed, sex, pregnancy), gender, national origin, ancestry, citizenship, age, medical condition including genetic characteristics, mental or physical disability, military or veteran status, marital status, family responsibilities, caregiver status, sexual orientation, gender identity (including transgender status), gender expression, weight, height, linguistic characteristics (such as accent and limited English proficiency where not substantially job-related), citizenship status, status as a victim of domestic violence, sexual assault, or stalking, HIV/AIDs status, or any other basis prohibited by law. Centro Legal also prohibits discrimination based on a perception that an individual has any of the characteristics of the protected classes listed above, and further prohibits discrimination against an individual who is associated with a person who has, or is perceived to have, any of those characteristics.