Operations Staff – Prep for Prep – New York, NY

About Prep for Prep:

Prep for Prep develops leaders from under-represented communities through access to a superior education and life-changing opportunities. Since 1978, Prep has identified New York City’s most able students of color through a highly selective admissions process and, following 14 months of rigorous academic preparation, placed them at leading independent schools in the City and boarding schools throughout the Northeast. Once placed, Prep offers its students a sense of community, peer support, critical post-placement services, and a host of leadership development opportunities through college graduation. The results are compelling: more Prep students have graduated from Harvard than any other institution, and over 90% of Prep’s 2,546 college graduates have earned degrees from the most competitive colleges in the country; nearly 40% have graduated from Ivy League schools. They are emerging leaders in every field from business and law, to education and the arts, to science and medicine. Prep shares its best practices with like-minded organizations through an initiative called Smart Connections. Through Smart Connections, Prep has impacted over 250,000 students around the world, including in Argentina, India, and South Africa.

Prep’s $10 million annual operating budget is raised each year from private sources, including from its very generous 60-member Board of Trustees. Prep has 60 full-time employees as well as part-time school year and full-time summer faculty who teach our Preparatory Component classes. Prep is based on the Upper West Side of Manhattan with brownstone offices on West 71st Street and West 91st Street. Prep also makes extensive use of rental space at Trinity School and other schools in the vicinity.

Part-time Operations staff member needed to join a team integral to the functions of this busy, non-profit organization. Operations staff work with members of all departments of the organization and must be able to do so in a professional manner. This position primarily reports to the Operations Manager.

Candidates must have the ability to arrive on time for all shifts, prioritize and multitask, and possess strong customer service skills. The ability to fulfill the responsibilities of all roles listed below and flexibility of schedule to do so is preferred.

Responsibilities include, but are not limited to:

Receptionist (standard shifts: 5pm – 7pm/M-F, 8:30/9am – 5:30pm/Sat – Sun)

Ensure all opening and building closing procedures are adhered to depending on the time of the shift or building events.

Courteously and effectively direct phone calls to staff members.
Ensure guests sign in as appropriate and are directed to the correct location for their events or meetings.
Assist with sorting and distributing mail as well as tracking package deliveries.

Weekday Operations Help (standard shifts: 10am – 3pm/Mon-Fri)

Carry out two rounds of interoffice mail runs between two office locations, usually by train (train fare will be provided).

Assist Operations Assistant, Associate and Manager with various tasks for the organization, including but not limited to: creating staff /parent ID cards, rearranging furniture for event setups or renovations/repairs, lifting boxes or crates of materials for staff, covering reception desks to give full-time receptionists lunch or bathroom breaks, etc. as needed.

Saturday Operations Help (standard shifts: 7am – 5:30pm/Sat)

The organization runs a number of important programs on Saturdays which 2-4 Operations team members are regularly required to staff.

1. Transport all necessary test, meeting, and class materials to applicable locations in NYC as requested with aid or guidance from the Operations Manager. Must be able to lift heavy boxes/crates.

2. Ensure proper and timely setup and breakdown of Academic Programs and Admissions events.

3. Oversee arrival of guests for various programs and classes and direct to correct event locations within Trinity School and other sites.

4. Serve as “Trinity Receptionist” for the organization to help maintain privacy of Academic Programs staff and students by informing Programs offices of guest arrivals for student pick-ups, meetings, etc. and monitoring flow or directing questions of guests of other Saturday programs.

Additional Qualifications:

High School Diploma required. College degree or pursuit of degree preferred. Previous customer service or events experience preferred. Bi- or multilingual candidates are encouraged to apply.

Applicants please send cover letter and resume to:

Director of Human Resources