Associate Director of Programs, Asset Building & Small Business – Chhaya Community Development Corporation – New York

Summary of the Position:
Chhaya seeks a dynamic leader to join its management team as the Associate Director of Programs, Asset Building & Small Business. This is a key leadership position responsible for the implementation of Chhaya’s direct service work related to asset building and small business assistance. This new position was created to increase Chhaya’s capacity to deepen impact and widen the reach of its direct service programs and community engagement. The Associate Director will work closely with the Director of Programs and other senior staff to lead the implementation and development of programs and services, ensure internal and external compliance, and achievement and reporting of goals to stakeholders. The Associate Director will supervise Program Managers and frontline staff, coaching them to grow as employees and to reach and exceed organizational goals. As a member of the management team, the Associate Director’s role includes collaborating on setting and implementing organizational strategic goals, fundraising, talent management, program development, and external representation.
Chhaya staff are currently working remotely and will continue to do so until the COVID-19 pandemic abates. At that time, applicants must be able to work from our offices.
The Associate Director of Programs, Asset Building & Small Business reports to the Director of Programs.

Key Responsibilities:
Program Management
Oversee direct services and community engagement work in pursuit of Chhaya’s annual programmatic and strategic goals including one-on-one counseling, group education, free tax preparation, and small businesses organizing and assistance, and related policy campaigns
Collaborate with other Associate Directors and Senior Management to implement programs and community organizing efforts in pursuit of Chhaya’s strategic goals
Conduct program evaluation and ensure timely reporting on program impact and outcomes to the Director of Programs, Executive Director, the Board, supporters, and other stakeholders, such as partners and funders
In collaboration with Associate Director of Programs, Advocacy & Organizing, build and manage collaborations with partner organizations on pressing community concerns and issue-based campaigns
Supervise and oversee counselors, program managers, volunteer, fellows, and interns as required
Provide support, management, and oversight to program staff; coach management staff on effective supervision of frontline staff, volunteers, fellows, and interns
In conjunction with the Director of Programs, develop annual program work plans in furtherance of Chhaya’s annual programmatic goals and objectives
Support the professional development of program staff by sharing best practices, ensuring access to training opportunities aimed at staff growth in expertise, knowledge, and skills, as well as ensuring access to leadership opportunities
Monitor program expense budgets to ensure alignment and compliance with adopted operational and individual program budgets
Work closely with Associate Director of Programs, Advocacy & Organizing to lead advocacy efforts for campaigns related to direct service programs
Strategic Leadership
Collaborate with the Senior Management team and Board of Directors to build an organizational strategy and plan
Assist the Senior Management team with fundraising, program research, organizational management, and development efforts
Work with the management and staff to build an organizational culture that is rooted in accountability, transparency, and collaboration
Represent the organization externally to elected officials, government officials, supporters, partners, funders, and in various forums, which can include speaking engagements, conferences, and the media as requested by Executive Director
Build coalitions with other organizations and associations to achieve strategic goals
Develop program budgets that feed the organizational budget and ensure compliance by staff
Assist in the internal and external communication plan for the organization ensuring that program successes are highlighted effectively and in a timely manner
Help strengthen the organization’s standards of excellence and ensure integration in the homeownership team to maximize effectiveness in accomplishing goals and advancing Chhaya’s mission
Aim to become a skillful relationship manager with the ability to navigate sensitive and politicized spaces, relationships, and decision-making
Support and lead the creation and implementation of organizational policies, procedures, and systems that support the sustainability and growth of Chhaya’s impact
Collaborate with the development team to support the creation and submission of grant proposals that align with the organization’s strategic plan
Support fundraising events, meetings, and activities
Work with the financial management and development teams to conduct timely and thorough invoicing for program expenditures to ensure strong cash flow to the organization and compliance with funder needs
Work with the finance team and support funder specific and organizational audits and desk reviews
As a member of the Chhaya staff, additional responsibilities may be added related to special events, critical initiatives, and other special cases that require full staff participation (some evenings and weekends). Further, as a member of the management team, the Associate Director of Programs, Asset Building & Small Business is expected to lead by example and help build a culture of ownership, accountability, fairness, inclusiveness, and fun.

Deep commitment and passion for social justice, and grounded by connection to the needs and issues facing low-income South Asians and Indo-Caribbeans
Experience in direct service and/or community engagement
Strong experience in delivering social services, housing counseling, and homeownership programs
Knowledge of, and familiarity with, South Asian and Indo-Caribbean immigrant communities in NYC
Experience working with NY City Council, government agencies, and government funds strongly desired
Ability to work under tight deadlines, prioritize, and handle multiple priorities simultaneously
Experience in creating, implementing, and overseeing complex initiatives with multiple partners.
A self-starter with an entrepreneurial spirit with a passion for organizational growth and progress
Excellent communication, public speaking, meeting facilitation, and writing skills
Integrity, compassion, and principled leadership
Thrives on making an impact and is knowledgeable in housing and economic justice issues
Fluency in South Asian languages or Caribbean English Creole language preferred
Sense of humor – a plus

15 vacation days, incremental increase after 3 years of continued service and can go up to 6 weeks with continued service
19 holidays, includes national holidays and South Asian/Indo-Caribbean holidays
2 personal days
2 months paid parental leave (eligible after 1 year of continuous successful employment)
Sabbatical leave (eligible after 7 years of employment)
Fully paid medical, dental, vision, disability, and life insurance
Option to participate in 403b retirement plan with discretionary 2% employer match

How to Apply
Please send a cover letter, resume, and two professional references (in PDF format) to with the subject line “Associate Director, Asset Building & Small Business – Application”.
Applications will be accepted until October 31, 2022. Only applicants under consideration will be contacted. No phone calls, please.