Marketing and Communications Manager – The Chicago Philharmonic Society – Chicago, IL

Key Responsibilities
Plan and execute advertising and communications campaigns for the Chicago Philharmonic achieving annual, program-specific and long-range goals for attendance, subscription and patron engagement.
Manage all aspects of the season launch, including copywriting and creative visual direction for the season brochure, program guide, website assets and other collateral.
Manage the annual subscription campaign, achieving goals for subscriber retention and conversion of ticket buyers to subscribers.
Plan, book and execute strategic, multi-channel marketing campaigns for all self-presented performances, including print, digital and paid advertising
Plan, develop and execute patron and subscriber communications across the ticketing timeline.
Manage external communications, serving as brand manager and primary liaison to the press.
In conjunction with the executive director and the board, set the direction for the Chicago Philharmonic’s brand identity ensuring that all external communications reflect the organization’s mission, vision and values.
Lead the graphic designer on the creative direction of campaigns and other materials in compliance with overall brand identity
Develop, write and produce strategic content for video, electronic and print distribution
Proof communications across departments to ensure adherence to brand and style guidelines
Draft, edit and manage production of the Program Guide (2x/year), the Annual Report (1x per year), program inserts and musician rosters for each performance and the monthly newsletter
Write or proof and send press releases, invitations, requests, pitches
Foster relationships with key press
Manage Chicago Philharmonic concert and event ticketing
Maintain relationships with venue marketing and ticketing staff
Build concerts on ticketing software and complete venue ticket templates.
Ensure Outstanding Patron Services
Manage front of house at self-presented concerts
Serve as staff liaison on the Patron Services Committee and as a public representative of Chicago Philharmonic to external stakeholders.
Manage marketing and ticket admission finances
Plan the annual campaign and marketing budgets, including expense and revenue projections.
Reconcile expenses and income against accounting records
Report marketing finances to the Financial Services Committee and the Board of Directors
Other administrative, communications and design duties as assigned

Skills & Abilities
Bachelor or master’s degree in a relevant field with strong background in writing, marketing and/or communication.
At least three years of experience in event or arts marketing, including prior experience in digital and traditional marketing strategies.
Outstanding written and verbal communications skills; displays empathy and emotional intelligence when relating to others and is comfortable engaging and interacting with new people.
Strong attention to detail and organization skills, comfortable in a fast-paced environment.
Proficiency in Microsoft Word and Excel, Ovation, Tessitura, or other ticketing and customer relations management software.
Proficiency in marketing tools such as social media, google assets, website editing and email marketing platforms.
Proficiency in Adobe assets (Photoshop, InDesign, Premiere Pro) highly regarded.
Knowledge and/or interest in learning about orchestral/classical music a plus.

How To Apply
TO APPLY: Please send a cover letter, resume, and at least one marketing sample to executive