Community Engagement – Big Brothers Big Sisters of Massachusetts Bay – Boston, MA

This is a terrific opportunity to join the Community Engagement team at Big Brothers Big Sisters of Massachusetts Bay (BBBSMB), one of the largest youth mentoring agencies in the country, in a Recruitment Associate role. BBBSMB matches underserved youth with adult mentors in lasting one-to-one friendships supported by trained professional staff, and is currently serving nearly 2,000 children annually. The agency is well respected both for its mission and for the quality of its services.

The agency is seeking a Community Engagement and Recruitment Associate to join our team to support the strategic growth of the agency through the ownership of volunteer recruitment and youth outreach efforts. Additionally, he/she cultivates, stewards, recruits and supports our mentor-rich and youth-rich organizations and institutions that can provide sustained volunteer and youth participation.

The Associate works within a customer-focused, goal-driven department and helps drive the vision, strategies and tactics for increasing consideration by volunteers, families and external partners; actively manages the inquiry pipeline; and deepens and expands external relationships to enhance the agency’s ability to achieve its mission.


·Bachelor’s Degree required.Minimum of one year of success in recruitment and account management. Volunteer management, customer service, community organizing, grassroots campaign experience, and/or sales background a plus.

·Excellent communication and interpersonal skills. Appreciation for ethnic, racial, and sexual diversity, strong cultural competence, and sensitivity in working with diverse populations.

·Have a genuine passion for the mission; persuasive and infectious energy that creates excitement for the Agency’s work and supporting children in the community. Team player; have entrepreneurial spirit and be opportunistic.

·Experience successfully working with and recruiting volunteers along with keen understanding of volunteer motivations, needs, and expectations strongly desired.

·Demonstrated ability to identify, prospect, pursue, and close leads.

·Effective and confident public speaker; proven ability to develop strong working relationships. Excellent communication skills, written and verbal.

·Exceptional relationship management skills; ability to network and gain access to decision-makers; genuine listener; comfortable making cold calls and setting up appointments; consultative sales approach.

·Able to execute against competitive and innovative recruitment strategies and design evaluation systems; prioritizes the frequent review of recruitment sources, channels and pipeline to ensure goals are met.

·Demonstrated ability to get results, ambitious and goal driven. Able to work in a fast pace and deadline driven environment.

·Must be a self-starter and have the ability to work independently and manage own performance effectively, plan and organize time and priorities to achieve results. Ability to successfully manage multiple priorities.

·Must have car and be willing and able to travel throughout the region when necessary. Must be available to attend events in the early morning, evening and weekends.

Salary: Competitive salary and benefits package.

Please send resume and cover letter to Recruitment Associate Search, at the agency’s Boston address or to Please place the job title and IDEALIST in the e-mail header. No phone calls, please.

Big Brothers Big Sisters of Massachusetts Bay
75 Federal Street, 8th Floor
Boston, MA 02110