Annual Giving Officer / Digital Fundraising Specialist – Music Center – Los Angeles, CA

The Annual Giving Officer and Digital Fundraising Specialist will report to the Assistant Vice President for Development and will lead The Music Center’s membership efforts responsible for raising over $500,000 in unrestricted income from ove3500 individual donors (gifts below $10,000).

The Annual Giving Officer will be charged with the dual goals of (1) increasing the total number of individual donors who support the annual fund using digital channels and strategies combined with traditional sources of giving via direct mail and telefunding (2) develop and implement a stewardship system that promotes interaction with and recognition of donors/members giving below $10,000 annually and (3) develop and manage a personal portfolio of 50-100 individual donors.

The Annual Giving Officer and Digital Fundraising Specialist will be an individual with a strong digital fundraising background, who has an interest in the performing arts, in addition to non-profit experience with donor stewardship and program management.

Principal Duties & Responsibilities include, but are not limited to:

Create, develop and implement short and long-term strategies to renew and increase support from current and lapsed donors including identifying and soliciting new unrestricted donors with a strong focus on digital platforms.
Develop digital fundraising strategies for current and new audiences and implement ongoing online fundraising programs.
Produce all membership appeals, newsletters, event invitations and electronic communications including engagement emails and E Appeals with strong focus on end of year holiday appeals.
Create, develop and implement multi-media strategic plan to include direct mail, telefunding and online appeals as well as collateral materials for the Music Center Annual Fund.
Lead effort to provide digital analysis and evaluation of digital fundraising campaigns
Direct and lead outside vendors to facilitate production of online E Appeals, print pieces, telefunding program management, and other items as needed;
Working with the Assistant Vice President, review program operating budgets and monitor income and expenses on a monthly basis;
Work in partnership with Marketing and Programming departments on the free, community events produced by The Music Center especially The Music Center’s Social Media Manager and how to engage those participants to become donors via digital channels
Provide direct customer service to prospects and donors;
Personally review member event invitations (print and email), and member related social networking content and strategy;
Work in partnership with the Database Manager to create reports that accurately predict areas of growth and assess performance and dollar targets as well as stewardship reports to further enhance donor cultivation and increased giving.
Create donation amounts for subscription renewal campaign for donors and non-donors. Collaborate with Marketing on the execution of the subscriber renewal mailings, subscriber donor upgrades and priority; will also coordinate with Marketing to manage content for membership/annual fund pages on the Music Center website.
Develop and maintain a personal prospect pool (donors giving $1,000-$10,000) to cultivate, solicit and steward.
Work closely with Assistant Vice President in identifying members who might have the capacity and inclination to be cultivated for major gifts or planned gifts;
Oversee information tracking processes regarding acknowledgements, recognition, on-going communications and continued cultivation of past and current unrestricted donors.

Required skills and qualifications include:

Bachelor’s degree with four or more years of experience in Development or Marketing preferably in a related non-profit organization or online fundraising company.
Proven experience working in an annual giving program. Demonstrated leadership and the ability to successfully manage multi-functional or diverse areas.
Strong social media skills and knowledge of online communities.
Excellent oral, written and interpersonal skills required.
Problem-solving, research and analytical skills.
Solid relationship-building skills, able to interface with external and internal constituents.
Proven track record in planning and achieving short and long term goals.
Knowledge and experience with annual fund strategies, to identify donors and deepen their involvement and engagement with the organization.
Ability to project and assess participation rates and fundraising goals.
Sound judgment and superior problem solving ability.
Integrity and fiscal accountability.
Ability to work collaboratively and in a n energetic and changing environment.
Ability to develop and maintain cooperative working relationships with donors, volunteers, and administrative personnel.
Ability and willingness to personally solicit gifts.
Willingness to work some nights and weekends.
Expertise working with fundraising data management systems, preferably Tessitura.

Salary range: $52,000-$60,000 depending on experience this is a full time non-exempt, hourly position.

How to apply

How to apply: To be fully considered for this position please submit a cover letter and resume, 3 to 5 samples of work (acknowledgement letters or reports ) plus salary history to: jobs@musiccenter.org or Fax to: [[tel:%28213%29%20972-0721|(213) 972-0721]].

EQUAL OPPORTUNITY EMPLOYER

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