Director of Operations – Community Organizing and Family Issues of Chicago

COFI seeks a Director of Operations interested in supporting a nonprofit organization whose work is about strengthening the power and voice of low-income and working families at all levels of civic life – from local institutions and communities to the city and state policy arenas. COFI accomplishes this mission through a unique women-centered model of leadership development and community organizing called Family Focused Organizing,which emphasizes the interconnection between personal struggles and broader community issues and builds capacity for leaders to address these issues at both a personal level and through public action.

This is a new position in a small but growing organization and will be modified over time to meet COFI’s organizational growth needs.


   A hands-on position that manages internal operations and systems including financial, human resources, IT and office administration.

Ensures that all activities and operations are performed in compliance with local, state, and federal regulations and laws governing nonprofit operations.

Part of the senior management team to support COFI’s mission, values and growth and responsible for training and supervising applicable staff.


To provide fiscal oversight and direction

Formulate, recommend and implement sound fiscal policies, procedures and controls.

Oversee and implement day-to-day bill payment, invoicing, payroll and other
accounting/financial processes.

Ensure that fiscal systems and operating activities are in compliance with local, state and federal regulations and laws, and grant requirements.

Prepare financial reports for the Executive Director, the Board, and as needed for internal and external uses.

Facilitate the annual financial audit.

Provide budget input.

2. To oversee office management, IT, and supervise administrative staff

Oversee all aspects of office management including purchasing, inventory, office equipment, and IT – keep all office machines functioning (computers, phones/fax, copier, etc.)

Liaison with technology consultants and other vendors, as needed; troubleshoot hardware and software issues, with support from tech consultants; and assist staff in the efficient use of technology.

Hire, develop, and evaluate administrative staff – working with them to develop weekly/quarterly work plans and hold them accountable to fulfilling their work plans.

3. To oversee human resources and manage health care and other benefit-related products and services delivered to COFI employees

Provide new employee general orientation.

Work to drive continuous improvement of employee benefit plans including product and vendor selection, product development, and plan design.

Negotiate contracts, manage enrollment, ensure federal and IRS compliance, provide plan education and advice to employees, investigate and resolve issues, oversee year-end reporting and tracking.
Conduct analysis and benchmarking for salary and benefits; maintain personnel policies/files.
Ensure that program departments develop and maintain department-specific staff development plans, training and evaluation system.

Oversee federal work study students – including recruitment, applications and students.

4. To contribute to the development and management of an effective COFI team

Attend and actively participate in all staff meetings.

Prepare weekly and quarterly work plans and reports.

Annual performance review and supervisor review.

Other duties as assigned.


At least 5 years nonprofit management experience – preferably in social justice work.

At least 2 years supervisory experience, with a proven record of success.

Bachelor’s Degree with preference for nonprofit management or finance degree.

Excellent computer skills with proficiency in Microsoft Office Suite and experience with accounting software and database management; able to troubleshoot technical and computer issues.

Comfortable working in a fast-paced environment and producing high-quality work.

Comfortable working with a team; team building skills.

Strong writing, personal communication, and editing skills.

Knowledge, understanding of and commitment to the empowerment of low and moderate-income families and experience working with diverse communities.

English/Spanish bilingual desirable.

Family friendly work environment with flexible work schedules and family supportive benefits. Would consider part-time applicants.

How to apply

Deadline for applications is March 31, 2015. Interested applicants please email cover letter, COFI Employment Application Form and resume to No phone calls please.

Application form and more information about COFI are available at