Volunteer Programs Manager – L.A. Kitchen – Los Angeles, CA

Overview – The Organization

L.A. Kitchen is a nonprofit organization that operates social

programs and revenue generating projects. Its mission is to

ensure neither food nor people ever go to waste. To achieve

this, L.A. Kitchen partners with regional farmers and produce

suppliers to secure fruits and vegetables that our kitchen staff,

culinary trainees and volunteers process to make fresh,

nutritious meals tailored to the needs of our community. L.A.

Kitchen’s rigorous job training program, Empower LA, prepares

unemployed or underemployed individuals, specifically youth

aging out of the foster care system and older adults exiting the

prison system, for careers in the culinary industry. Meals

prepared are distributed to local social service agencies,

concentrating on programs that support L.A.’s aging population.

Overview – The Position

The Volunteer Programs Manager will oversee LA Kitchen’s

community engagement efforts and manage volunteer

engagement. The position is responsible for developing

partnerships with community agencies, schools, companies,

and individuals to organize meaningful volunteer experiences.

The positon plays an important role in expanding the impact of

our volunteer initiatives by identifying, conceptualizing, and

developing new volunteer programs. This position will develop

and manage volunteer events and the volunteer database. This

position will successfully develop long-range plans while

conducting day-to-day tasks.

Essential Job Responsibilities:

1. Community Engagement

 Enthusiastically advocates for LA Kitchen in community

and inspires high levels of engagement by serving as the

external face of LA Kitchen’s volunteer programs

 Develops and maintains relationships with partner

organizations that lead to community engagement

 Works with partners and volunteer groups to identify

needs and crafting volunteer experiences

 Conducts outreach initiatives to expand volunteer

programs that support LA Kitchen

 Assist in research to refine target audiences and

organizations

 Develops and maintains appropriate collateral materials to

promote LA Kitchen volunteer programs

 Works closely with Director of Development to coordinate

communication and campaigns.

2. Volunteer Management

 Develops and coordinates volunteer recruitment plan

 Maintains regular system of communication to volunteers

 Respond to all volunteer inquiries; handling appropriately

 Screens volunteers for appropriate duties and assigns

accordingly

 Facilitates volunteer satisfaction and retention

 Develops and maintains detailed database of volunteers,

including skills and availability, hours volunteered,

interests, and other key data

 Develops volunteer policies, procedures, and training

programs

 Organizes and maintains volunteer center at LA Kitchen

 Plans, organizes, and oversees volunteer events from

inception, including staffing, registration, and providing

supplies

 Updates event listings and registration site on LA Kitchen

web site

 Greets and orients volunteers, and oversees volunteer

programs.

 Provides sanitation and safety training to volunteers.

 Plans volunteer recognition programs and award events

3. Reporting

 Prepare reports of volunteer engagement and

accomplishments utilizing database

 Keep LA Kitchen staff and departments well informed of

volunteer events and logistical details

 Works with grant writers to assist in developing grant

proposals, and data needed for grant reporting

 Assist in developing annual report

4. General Duties

 Meet target deadlines

 Maintain files in an organized fashion

 Write letters

 Develop and deliver presentations

 Manage volunteer budget

 Assist with accounting

 Orders supplies needed

 Develops forms, waivers, and other collateral materials

5. Perform other duties as assigned

Qualifications

 College degree in communications or related field

 At least two years’ experience in volunteer management

 Strong communication skills and experience handling a

high volume of communication

 Ability to work sensitively with multicultural population

groups

 Demonstrated strong customer service skills

 Ability to work independently and with teams

 Strong commitment to mission of LA Kitchen

 Strong interpersonal, written and communication skills

 Demonstrated ability to develop professional quality

presentation materials

 Experience managing social media campaigns

 Experience organizing complex logistics

 Experience working with non-profit partner organizations

 Experience with budget development and financial

management

 Prior work in start-up preferred

 Ability to remain composed under stress

 Demonstrated success in multi-tasking while meeting

deadlines

 Strong time management skills

 Experience with data base management

 Comfortable speaking in public to groups

 Schedule flexibility

How to apply

Please send resume to jobs@lakitchen.org

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