Senior Case Manager – New York – Neighborhood Coalition for Shelter

BASIC FUNCTION:
The Senior Case Manager is responsible for supporting and advancing the program goals of the Louis Nine House by building a clinical team that utilizes a strong multi-disciplinary approach to service provision. In addition to carrying a caseload, s/he ensures that each resident works with a Case Manager to create a Service Plan and uses the document to monitor goals and outcomes. Quality Assurance, consistent with professional/funding standards is also a major function of this position.

RESPONSIBILITIES:
Supervise two Case Managers and collaborate with Vocational Rehabilitation Counselors to ensure comprehensive service provision.
Monitor intakes of all new residents and promptly assign them to a Case Manager.
Ensure that each resident works with their Case Manager and a Vocational Rehabilitation Counselor to develop an Action Plan that includes time-defined goals based on their specific service needs to develop life and work skills.
Provide advocacy and referrals for entitlements, legal assistance, medical and other emergency needs, as well as referrals for on-going follow-up needs.
Work collaboratively Youth Development Coordinator and residents to develop activities that will strengthen daily living skills.
Carry a case load and provide individual and group counseling, as-needed basis.
Quality Assurance: ensure that staff accurately record all resident contacts including services provided by on-site psychiatrist.
Examine all client charts for proper paper charting on a regular basis for accuracy and professional standards.
Participate in and/or facilitate case conferences, staff meetings, training sessions and community meetings.
Work cooperatively with staff at all levels to ensure quality service provision and the development and improvement of team performance.
Other duties assigned.

QUALIFICATIONS:
Requires an MSW or Masters in the human service related field with demonstrated experience, including supervisory experience, preferably working with a SMI/SED population in a setting with young adults. This individual must have a strong understanding of the developmental needs of young adults/ at-risk youth, sensitivity to ethnic and cultural diversity and knowledge of and commitment to working from a strength-based, youth-development perspective. Must have excellent written and verbal communication skills. Bi-lingual preferred.

Please e-mail Cover Letter, Resume, and Salary Requirements to:

search@ncsinc.org

Please indicate LNH Senior Case Manager in subject of e-mail.

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