Quality Assurance Coordinator – Maersk Line – Elwood

At Damco Distribution Services we are experts at warehousing, distribution, and transportation.
Your shoes were likely made in China. Have you ever wondered how it got to your local retailer? Or, what’s in that shipping container going down your local highway? At Damco Distribution Services, we know. In fact, we facilitate the deconsolidation and movement of freight across all of US and Canada every single day.

Working as an independent business unit, Damco Distribution Services is part of the Maersk group of companies. It is financially affiliated to one of the world’s largest and most respected transportation and logistics organizations. Formerly known as Maersk Distribution, Damco Distribution has provided customized distribution solutions for over 25 years. Each client’s supply chain is evaluated to optimize efficiency from factory production, all the way to end user delivery. The goal is not only to minimize lead times but also to minimize inventory levels and costs, thus making the client’s business more flexible. Our warehouse network spans from East to West Coasts of the United States and in Canada, with a workforce of some 650 employees. Services include transloading and automated sortation, cross-docking, DC bypass, replenishment, drayage management, and inland transportation. The company stands by its brand attributes of: Passion for Customers, Dedication to Service Delivery, Differentiation and Energized People.

We offer
Working at Damco Distribution Services brings a unique blend of being part of a conglomerate with rich heritage and an exuberant, enthusiastic, fast-paced logistics company. We believe in encouraging our employees to learn, take risks, and grow their career. You bring your hands-on work ethic, positive attitude and strong leadership skills. We provide you with a range of unique opportunities from operations to customer service that will accelerate your development in one of the world’s leading logistics companies which is part of a Fortune 500 global organization.

We offer competitive compensation and benefits packages which include but are not limited to:
• A competitive salary
• A comprehensive Medical, Dental and Vision Coverage
• A 401k Retirement Plan
• Paid time off
• Tuition Reimbursement
• And More

Key responsibilities
To ensure accurate receiving and shipping of customers’ freight, maintain inventory integrity, and investigate and reconcile all inventory and shipping discrepancies. Create reports as required.

• Audit all Outbound Shipments for quantity, SKU, and Customer Requirements
• Identifying and reconciling inventory discrepancies in a timely manner
• Maintaining inventory reports and logs as needed, including:
• Comparison Report
• Metric Reports
• Error Logs
• Writing up the daily checks for Customers as required
• Checking freight for accurate paperwork as requested
• Reconciliation of overages, shortages and damages
• Apprising Supervisor and Customer Service Manager of any non-compliant freight
• Verifying all freight pulls, transfers, movement of freight and orders
• Assist in planning inbound and outbound loads
• Process driver paperwork and load documents
• Take photos of outbound loads

Other Duties/Responsibilities
• Assist CSR and other staff as needed
• Assist with small parcel assembly
• Cross train in other areas of the team, specifically Customer Service
• Support Damco Distribution’s commitment to quality, which includes customer specific Quality program(s), training requirements and work instructions
• Special Projects as assigned
• Performs job related duties as specified by management

We are looking for
• College Degree Preferred
• Self-starter attitude; High Energy
• Strong written and verbal communication skills
• Analytical and organized, ability to focus on details and compare data
• Ability to work independently
• Must possess excellent time management skills to manage high volume in a fast-paced environment
• Ability to perform well with time-sensitive tasks
• Ability to work and communicate with both warehouse personnel and office staff appropriately
• Industry experience preferred; not required
• Proficient in Microsoft applications (i.e. WinWord and Excel)
• Ability to work a flexible schedule (1st or 2nd shift), weekends, and holidays as required by business/customer need

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