Program Director – Queens Community House

Program Director
Queens Community House (QCH) is a multi-site, multi-service settlement house that serves the diverse population of Queens through a broad network of programs and services for Children and Youth, Adults and Families, and Older Adults. Our mission is to provide individuals and families with the tools to enrich their lives and build healthy, inclusive communities. We are a modern interpretation of the traditional settlement house, bringing to our work current best practices, cost-effective management, innovative leadership, and a passion for social and economic justice. We welcome amazing individuals who have diverse backgrounds and experiences, are inspired by our mission and are highly motivated to change lives.

We are seeking a qualified Program Director, reporting to the Deputy Director of Young Adult Services, with a strong commitment to youth development. The Learning To Work Program (LTW) is an alternative pathway to graduation for youth 17 years and older, the program is funded by NYC Department of Education implemented in collaboration with and at the site at The Arts & Business High School YABC. We are committed to providing support services to students who desire to pursue their high school diploma. Students in the LTW program are given the opportunity to participate 10 hours a week in a paid internship and expand their knowledge of career and college options.

Manage the LTW contract and overall supervisory responsibility for program planning, reporting, program development and implementation, and staff development.
Hold staff supervision including annual evaluations, individual and group meetings to discuss program ideas, share concerns and develop future plans.
Oversee the collaborative effort of student enrollment and assessment, monitoring the intake process of outreach to prospective students.
Mange and track program data on Google Forms.
Collaborate with the Deputy Director to hire and train the staff.
Develop collegial relationships with DOE personnel, other community-based organizations, funding agencies, resource organizations, technical assistance providers, and the youth.
Delegate appropriately.
Track program expenditures.
Understand and able to articulate the QCH mission, vision and best practices to staff, youth participants, parents, colleagues and the community.
Ensure that program staff follows through on all planning, budgetary, scheduling and implementation tasks.
Train staff in youth development and is the “voice” of the agency and the model at the site.
Work independently while maintaining appropriate communications with supervisor.
Participate in department-wide collaborations including staff training, advocacy and seeks to foster cross-site collaboration with other programs.
Establish a model of positive interaction with students, parents/guardians, and colleagues for maintaining a professional demeanor at all times.

Master’s degree in Human Services, Education, Social Work, and Human Resources preferred; equivalent combination of applicable training and experience may be substituted for education requirements.
Minimum of three (3) years of experience working with youth preferably in a similar setting; high school population preferred.
Ability to engage collaborative partners with the organization and with each other.
Demonstrated attendance and punctuality in meeting required schedule.
Excellent interpersonal, organizational, multi-tasking and communication skills.
Ability to maintain confidentiality and use appropriate discretion.
Proficiency with various computer programs and willingness to learn new ones.

Additional Details:
This position is available immediately. Queens Community House offers a competitive salary commensurate with experience and a comprehensive benefits package. The benefits package varies by position and may include medical/dental/vision offerings, life insurance, flexible spending accounts, generous time off and a 403b plan. We value health and wellness too and as such Staff can earn generous annual leave and sick days, and enjoy most federal holidays. Staff can also take advantage of an array of professional development opportunities, including trainings and learning bits

Application Method:
We are a passion-led, mission-driven organization – one that looks to continually enrich the lives of our diverse member community. If you would like to join our team, please forward your cover letter and resume, with subject line “Program Director” at

None specified

No requirement


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