Partner Engagement & Talent Manager – Social Venture Partners Portland

DESCRIPTION
Position Summary
The Partner Engagement and Talent Manager (PETM) is a relationship manager and steward of one of SVP’s most important resources, our Partners’ and Encore Fellows’ capacity to contribute time and expertise to our nonprofit Community Partners. The PETM plays two primary roles contributing to SVP’s community impact.
With Partners, the PETM continually identifies experience and interests that can be matched to skilled volunteer opportunities within SVP’s portfolio of partner organizations.
With Encore Fellows retired from corporate careers and ready to serve in the social sector, the PETM interviews and matches talent with nonprofit organizations where Fellows provide 1,000 project hours.

The goal of the PETM is to cultivate and maintain a stable pipeline of energized talent prepared to effectively engage with Community Partner organizations. As the core of the Partnership Development Team, the PETM works to ensure a positive, fulfilling engagement experience for SVP Partners and Encore Fellows. Success in this role is critical to our mission delivery system because Partner/Fellow engagement is central to our nonprofit capacity building and collaborative community problem solving.

The PETM is accountable to and supported by the VP of Operations and Finance. As the central point of contact for the Partner Experience, the PETM works closely with the Encore Fellows Program Manager, Director of Learning and Equity, Director of Development, Investment Portfolio Manager and other Community Impact staff.

SVP Overview and Context
Social Venture Partners (SVP) is a multi-generational community of professionals engaged in venture philanthropy, a model that mimics venture capital investing to make social impact. Rather than investing in for-profit businesses, venture philanthropists invest in nonprofit organizations, social businesses and community causes. We affect transformational change in our community by leveraging our money, professional expertise and influence. We partner across sectors—private, public, and social—to build community capacity to solve problems together. We partner with engaged citizens who invest their money, talent and connections for increased impact. We partner with key nonprofit players, helping strengthen their capabilities to deliver on our shared goal. We partner with change agents and leaders in the community to foster collaborative, enduring solutions.

For over 16 years, SVP has worked tirelessly to understand what leads to lasting, systemic change. The key is getting to the root causes. We focus relentlessly on one definable goal and go all in. We fund proven and promising programs and advocate for policies that fuel those solutions. Engaging donors and community leaders this way is unique in the world of philanthropy. And it’s the best way to make an impact that lasts. Our current ten-year goal is to ensure that all children in the Portland metro area enter kindergarten with the foundation for learning and life success. Getting to the roots of the R4K goal means prioritizing the children and families with the largest disparities in educational success. We are focused on ensuring Preschool for All: access to high-quality preschool experiences for 14,000 underserved kids.

As we refine our strategies and increase the complexity of our work, we have been growing our team and updating our infrastructure to support operational excellence. Current open positions reflect adaptive changes in our mission delivery system.

Qualities
Excellent communication skills including conversational, persuasion, and negotiation skills required in working with coworkers, Partners, Fellows, and nonprofit work hosts including the ability to communicate effectively and remain calm and courteous under pressure.
Professional, polished and enthusiastic demeanor in person and by phone. Clear and engaging communications skills in writing and presentations.
Demonstrated ability to connect with our Partners, many of whom work in the private sector or are retired, and understand their core motivations, as well as personal, professional, and philanthropic needs.
Strong knowledge of CRM data systems; experience with Salesforce is a plus
Proficient in Google Apps for Work, Microsoft Office, project management tools and other apps for team collaboration

Primary Responsibilities
Cultivate and manage the skills, experiences, interests and availability of Partners and Encore Fellows in order to engage them with SVP’s Community Partners and Encore Fellows hosts. Collaborate closely with the Community Impact Team and the Encore Fellows Program to match Partners and Encore Fellows with capacity building opportunities.
Maintain positive, responsive, high-touch relationships with Partners and Encore Fellows.
Be a primary point of contact at the entry point to community engagement and support the learning, growth, and development of Partners and Encore Fellows over time.
Onboard Partners and Encore Fellows to SVP, setting appropriate expectations for service, accountability, learning, communication, and other factors essential for a meaningful experience and measurable impact.
Work closely with Encore Fellows Program Manager to manage the portfolio of Fellowship opportunities. Interface with nonprofit fellowship hosts to identify and understand organizational needs.
Maintain up-to-date records in Salesforce, EF Match (Encore Fellows Salesforce System), Asana, and Excel spreadsheets to facilitate accurate, real time information flow.
Raise visibility of SVP programs in the community by attending community networking events for SVP, our Partners, Community Partners, and greater community. Contribute to team efforts to sustain a culture of philanthropy with internal and external partners. Be a powerful ambassador of SVP’s brand including the look, feel, and tone.

Requirements
Minimum five years’ progressive experience in human resources/personnel management or volunteer management of business professionals, including talent recruitment, hiring, and development/training.
Minimum two years’ direct experience in fundraising, sales, customer service or business development.
Familiarity with nonprofit organizational structures and operations.
Personal experience with volunteerism and community service.
Background in coaching, training, development, performance management, multigenerational engagement, and evaluation highly desired.
Experience with volunteer management, project management, and corporate philanthropy a plus.
Demonstrated ability to engage, motivate, and set and manage expectations.
Significant experience working with people of diverse perspectives, backgrounds, and identities.

BENEFITS
Exchange
Full-time (40 hours per week), exempt position
Occasional work after business hours and ability to travel to local off-site venues for meetings and events is required.
Salary and benefits package includes:
The salary range for this position is $50,000-$55,000.
Benefits: health insurance with alternative health benefits, IRA plan with employer match, medical flex plan, paid holidays and vacation, and transportation stipend
Professional development stipend of $1,000 per year.
Travel expenses are covered by SVP for internal meetings and business-related out-of-area travel and negotiated within reason according to policy and client standards.
Training and connecting with other SVP international network staff is available electronically throughout the year, and with occasional out-of-town training opportunities.

PROFESSIONAL LEVEL
None specified

MINIMUM EDUCATION REQUIRED
No requirement

HOW TO APPLY
jobs@svpportland.org

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