Office Manager – Shaker Museum

The mission of Shaker Museum | Mount Lebanon is to engage and inspire local, national, and global audiences by telling the story of the American Shakers. In 2004, Shaker Museum | Mount Lebanon became owner and steward of the North Family site at Mount Lebanon Shaker Village, consisting of 10 remaining Shaker buildings on 30 acres, part of the Mount Lebanon Shaker Society National Historic Landmark. The Museum also maintains a campus in Old Chatham, New York, where the collections are stored and the administrative staff is housed. This position will work primarily at the Old Chatham site.

Shaker Museum | Mount Lebanon is seeking an Office Manager who will oversee organizational operations in a small office setting. The ideal candidate will have a broad skillset in office and organizational management and the ability and flexibility to handle high level tasks such as communicating the museum’s message via digital and traditional platforms, as well as repetitive tasks such as creating mailings and tracking donations. This position reports to the Executive Director. Experience in a non-profit, and particularly in a museum or cultural heritage organization, is highly preferred. This is a flexible position with room to grow and evolve in relation to the successful candidate’s strengths and interests.

Responsibilities:
Maintain, update, and expand the donor database, tracking all new donations and changes in donor information, and creating reports and mailings as needed.
Using a consistent tone and message, communicate the museum’s activities and mission via digital media platforms, including Facebook, Twitter, and Instagram.
Update website, including calendar and events.
Manage modest online store, including ordering, inventory, sales, and shipping.
Work with the Executive Director and the Accountant to record and track income and expenses.
Serve as the public face of the museum, answering the phone and occasionally representing the museum at public functions.
Maintain office supplies, including managing printing of stationery and auxiliary materials such as invitations, programs, etc.
Coordinate memberships, including new membership campaigns and renewal campaigns. Manage member benefits.
Distribute press releases and mediate press requests.
Assist in the implementation of an advertising plan, including placing ads and coordinating distribution of promotional materials.
Serve as executive assistant as needed.
Assist with events as needed.
Other duties as assigned.

Qualifications:
Strong work ethic, with the ability both to work collaboratively and entrepreneurially.
Excellent communication skills, both written and verbal, and demonstrated attention to detail.
Bachelor’s degree strongly preferred.
Minimum of two years of professional, post-graduate (i.e. non-intern) experience in a similar capacity, preferably in a non-profit organization. Museum or cultural heritage experience a plus.
Very strong computer skills and aptitude, including database management and familiarity with social media platforms.
Positive attitude, sense of humor, and ability to work with flexibility.

Hours and Benefits:
This is a permanent, full-time position, beginning May 1, 2017. The position includes a standard healthcare benefit package, and paid vacation, holiday, and sick leave. Evenings and / or weekends sometimes required.

Please send resume and a detailed cover letter explaining your interest in the position to Lacy Schutz at lschutz@shakerml.org. Use Office Manager in the subject line.

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