Monterey Bay Operations Manager – The Marine Mammal Center – Moss Landing, CA

The Marine Mammal Center, an equal opportunity, non-profit employer, is seeking a Monterey Bay Operations Manager to join our team. The Marine Mammal Center’s mission is to expand knowledge about marine mammals—their health and that of their ocean environment—and to inspire their global conservation. Our core work is the rescue and rehabilitation of sick and injured marine mammals, supported by state-of-the-art animal care and research facilities, a corps of dedicated volunteers, and an engaged community.

About the Organization

The Marine Mammal Center is the largest facility of its kind in the world. Founded in 1975, The Center has grown into an internationally renowned and state-of-the art marine mammal hospital, research center and educational organization. Each year, The Center treats 600 – 800 sick, injured and orphaned marine mammals, with the goal of rehabilitation and release. Its professional staff collaborates with over 30 different scientific, educational, federal, state and non-profit organizations from around the world.

Marine mammal scientists and veterinarians from across the globe visit The Center and shadow its staff and volunteers to learn from the hundreds of animals treated each year, and from its acclaimed veterinary, scientific, and research staff. By collaborating with leading scientists and researchers to learn from the patients in their care, The Center expands and advances science to increase understanding of the health of the ocean and highlights implications for human health.

In addition to its work with the scientific community, The Center’s formal and informal education programs reach 100,000 children and adults ever year. Ultimately, The Center’s work inspires action and fosters stewardship toward the care of our environment.

Overlooking the ocean in the Marin Headlands, in Sausalito, CA, The Center operates three field stations in its 600-mile rescue range on the California coastline from San Luis Obispo through Mendocino County. Simultaneous to the construction of its new Kona, Hawaii facility, The Center’s rescue range has increased to include the entire Hawaiian archipelago. With an annual operating budget of $6M, 60 staff and 1,100 actively engaged volunteers, The Center operates 24 hours per day, 365 days per year.

About the Opportunity

The Monterey Bay Operations Manager functions as the primary administrator for the Monterey Bay Operations (MBO) of The Marine Mammal Center. This role receives public reports of stranded animals and coordinates the appropriate response. It is also responsible for supervision and recruitment of volunteers, rotating on call and meeting attendance duties across the entire response range, and overseeing and implementing facilities, equipment and vehicle maintenance. The position also acts as a media representative and works in collaboration with other departments and organizations. The MBO Manager manages the seasonal Stranding Dispatcher role at MBO and reports directly to the Director of Veterinary Science.

CORE COMPETENCIES

Strong leadership skills in managing projects and personnel
Ability to communicate effectively and with diverse audiences
Excellent interpersonal skills and ability to work as a member of a multidisciplinary team
Ability to cultivate effective relationships with internal partners, volunteers, consultants, and outside partners
Ability to work effectively and strategically with remote supervision
Awareness of safety procedures for handling wild animals and working in the field

MAJOR RESPONSIBILITIES

Implement policies and procedures at the direction of the Stranding Department Manager and Veterinary Staff. Provide guidance and actively participate in problem solving to reach results
Respond to public questions and concerns about distressed animals, volunteer opportunities, and all other general inquiries
Coordinate assessment and rescue teams, from pick-up to transport. Participate in rescues, transports, medical treatments, and releases as needed
Maintain open lines of communication with the Stranding Manager, co-workers and volunteers
Collect & process animal response data, including paper and electronic data entry
Conduct regular staff and committee meetings, producing meeting minutes
Administer the MBO facility and resources; including petty cash account, Home & Office Depot cards, utilities, and technology. In cooperation with appropriate departments, schedule regular maintenance of MBO computers, equipment, facilities, and vehicles
Responsible for ensuring that MBO volunteers follow the Veterinary Science department’s best practices. Ensures, with ample notice, that the MBO facility is adequately stocked with medical supplies. Communicates medical needs directly with the Veterinary Science staff. Oversees MBO medical and animal care teams
Maintain MBO event and volunteer schedules. Coordinate the scheduling of Sausalito crew shifts for MBO and SLO volunteers
Manage MBO supervisors and volunteers; overseeing recruitment, mentoring program, and training of new volunteers. Implement volunteer recognition efforts
Provide direct support to volunteer management including collection of new volunteer liability waivers, data entry into Raisers Edge, creation of class RSVP lists and content management of the Monterey Bay Operations volunteer only webpage
Maintain clear communication with volunteer management regarding volunteer recruitment and resource needs
In cooperation with the Education Department, manage (or delegate to available staff member or volunteer) MBO Education Committee and outreach program. Work collaboratively with designated education staff to ensure MBO volunteers receive regular training and support to facilitate programs aligned with the Education Department’s best practices
Oversee MBO stranding and veterinary training programs. Support education training initiatives
Manage additional committees and volunteer activities that include but are not limited to apparel, fund-raising and produce MBO email newsletter
Facilitate communication and coordination among MBO, San Luis Obispo Operations (SLO), and Sausalito staff
Travel to other internal and external facilities as needed

QUALIFICATIONS

Four year college degree and/or two years of related experience working with Marine Mammals, or equivalent combination of education and experience
Maintaining a valid California Driver’s License and a clean driving record
Experience working with Excel, Word, PowerPoint, and Outlook and comfortable working with database software
Ability to frequently lift and carry objects weighing up to 30 pounds when moving supplies and animal carriers
Ability to stand, bend, stoop and crouch while working with animals or at events
Available for weekend and evening work as necessary

How to apply

Please send a cover letter, resume, and salary requirements attention Human Resources Director & I.T. Manager toadmin@tmmc.org. Please put “MBO Manager” in the subject line.Please no phone calls or faxed submissions. Deadline for applications is Friday May 8, 2015.

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