Position Title: Veterans First SSVF – Case Manager
Reports to: Project Coordinator
Location: Veterans Services Division
Developed by: Division Director
Hours: Monday – Friday 9:00 AM – 5:00PM with some flexibility, some evenings, weekends and holidays may be required.
Participation in an emergency on-call rotation.
This position provides Homeless Prevention and Rapid Re-Housing services through the Supportive Services for Veteran Families Grant. Services are to be provided to low income Veteran families that are at risk of becoming homeless or who currently are homeless. The Veterans First program follows a Housing First model and philosophy. The Case Manager will utilize best practices and participant centeredness at all times. The Case Manager will assist Veteran Families in maintaining or obtaining permanent housing. Case managers will provide services to Veteran households over a 90-day period. The Case Manager will work to empower low income Veteran Families in DC, Arlington, Alexandria, Loudoun, Prince William, Fairfax, Montgomery, Frederick, and Prince George’s counties to become stably housed.
Bachelor’s degree and at least 1-year experience in a similar setting preferred
Understanding and/or experience working with Veterans
Understanding of adult rehabilitation values and principles.
Experience with HMIS data entry preferred
Experience providing services to families preferred
Strong written and verbal skills.
Ability to work in a culturally diverse environment.
Ability to work well under pressure.
Ability to work as a team player.
Valid driver’s license and ability to operate motor vehicle
Provide prevention and rapid re-housing services to low income Veteran Families.
Develop, implement and revise 90-day housing stability plan with Veteran Families.
Case Management as it pertains to housing stability plan.
Deliver face-to-face contacts to participants.
Foster wellness and independence.
Engage participants and assess individual needs, preferences and strengths.
Assist participants in locating permanent housing.
Make appropriate referrals to identified needed services.
Act as a liaison with landlords and other community stakeholders.
Collaborate with agencies providing services to participants, including community, government, and VA.
Participate in multidisciplinary meetings and regular supervision.
Maintain paper files
Maintain participants electronic records in the Homeless Management Information System.
Demonstrate empathy and flexibility in responding to participants’ needs and requests.
Attend professional trainings and conferences as needed.
Up to 90% of time in the field
Perform all other duties as assigned.
Must have own transportation to carry out job duties and responsibilities. The vehicle must meet legal requirements (insured, registered, etc.).
How to apply
Send a letter of interest, 3 references and resume to firstname.lastname@example.org