Care Coordinator – Community Youth Services – Olympia, WA

Community Youth Services is recruiting for a full-time Care Coordinator for it Transitional Age Youth (TAY) program. This position will provide home, family, school and community-based intensive Care Coordination services to young people between the ages of 15 years and 21 years in Thurston and Mason counties.The TAY Care Coordinator will be trained in Wraparound with Intensive Services (WISe), Positive Youth Development, and to utilize MAP (Managing and Adaptive Practices) + WRAP, an modularized evidence based practice. The TAY Care Coordinator will also be trained to utilize the “Child and Adolescent Needs Assessments (CANs) to guide wraparound services for participants. The TAY Care Coordinator will be primary role on the WISe (Wraparound with Intensive Services) team, along with the Therapist, and the Youth Partner to provide integrated care.


Bachelor’s Degree in Social Work, Psychology, Counseling or related field plus two years experience in cross-systems care coordination or case management,

Requires the following Washington State credentials:

Agency Affiliated Counselor

Experience working within multiple systems including: Mental Health, Juvenile Justice, Schools, the Division of Children and Family Services (DCFS), Department of Social and Health Services (DSHS), Department of Vocational Rehabilitation (DVR) community and natural supports for families, etc.,

Experience and/or knowledge of cultural issues related to marginalized youth and young adults and alignment with the prinicipals of Positive Youth Development and Wraparound. Able to maintain a non-judgmental attitude,

Experience with and understanding of the legal system related to children and families including: dependency orders, juvenile court procedures, and DCFS procedures,

Must possess a high level of self-initiation, efficiency, organization skills and the ability to meet mandatory deadlines,

Proficiency in facilitating meetings, presenting information to groups, coordinating tasks or teams, leadership, and developing working relationships with others from diverse populations and/or with different roles,

Proficiency with Microsoft Office with the technical skills to efficiently use MS Word and Outlook, the internet and the intranet is also required, and

Ability to work evenings and weekends to meet the needs of youth and families where and when they need support.


The ability to pass an extensive background check with no history of conviction or perpetration of child abuse or physical harm to another person,

Professional and personal conduct that maintains a personal and professional background so that criminal history remains free from unlawful conduct. Certain crimes may disqualify employees to have unrestricted access to children or vulnerable populations in accordance with Department of Social Health and Services policy and Washington State law. Professional or personal conduct that causes this clearance to be suspended or denied will result in suspension and/or termination of employment. (Pursuant to RCW 43.43.832, 43.43.832(7), 43.43.834, 43.20A.710 and WAC 388-06.),

A valid Washington State Driver License with a three-year good driving record. The ability to pass and maintain a clean driving records check. Professional or personal conduct that results in a restricted or denied driving status could result in termination of employment,

Proof of personal auto insurance levels at or above a $100,000 combined single limit must be provided once offer of employment is accepted,

A sensitivity and responsiveness to the cultural differences in the organization’s employment and service population,

Must possess, or obtain within 30 days of employment CPR/1st Aid/Bloodborne Pathogen certification, and

Strong interpersonal skills, including the ability to work as part of a team. (EOE).


Program Responsibilities

Provides home, school and community-based Care Coordinator to youth and their natural supports following the principles of Wraparound in a youth-driven way, guided by the identified needs and strengths of the youth, focused on outcomes and incorporating the tools of “Managing and Adapting Practices (MAP+WRAP)”.

Maintains a caseload of up to 10,

Facilitate Wraparound Team Meetings:

Develop a meeting agenda with the youth, natural supports and other wrap team members, focused on outcomes by meeting needs and building strengths. Prepare visual aids or tools to facilitate the meeting process.

Schedule meetings at a place/time that is accommodating (comfortable and convenient) to the youth and natural supports and available to all wrap team members and inviting all team members. Contact wrap team members who are unable to attend a meeting, in advance, to elicit their input.

Engage all wraparound team members and identify their needs for meeting agency mandates. The Care Coordinator is expected to identify the strengths and needs of the youth and family, provide wraparound team members with an overview of wraparound team practice, and clarify their role and responsibilities as a team member in this process.

Maintain team focus on scope of work for the WISe team and progress/movement toward transition. Regularly aknowledge and celebrate successes and transitions.

Ensure all wrap team members receive an updated copy of the care plan, documentation of progress, wrap team meeting activities, discussions and task assignments after each wrap team meeting.

Establish and sustain an effective team culture and an emotionally-safe, youth-driven process,

Maintains mandated data on each family as prescribed by “Managing and Adapting Practices”, the Thurston Mason Regional Support Network and the University of Washington Evidence Based Practice Institute,

Participates in meetings, supervision and consultation as required,

Increase the “natural supports” in wraparound team membership and the youth/family’s integration into their community. This is accomplished by getting to know the family history, culture, and resources, and by helping the family to identify and engage potential supports. Examples of natural supports include friends, extended family, neighbors, members of the family’s faith community, co-workers. The goal is to have more natural and informal supports on the team than formal supports,

Provides regular, and ongoing communication and collaboration with each participant’s Wraparound team and community partners, providing information on the modalities we use to obain stabilization and positive outcomes for the youth we serve,

Utilize consensus-building, conflict management techniques to meet the needs of the youth and their supports. Encourage each wraparound team member to identify their priority concerns, work proactively to minimize areas of potential conflict, and acknowledge the mandates of others involved in child-serving systems,

Maintains documentation as prescribed by “Managing and Adapting Practices”, the Thurston Mason Regional Support Network and the University of Washington Evidence Based Practice Institute, and

Assist participant’s Wraparound team in developing a sustainability plans as well as community and natural supports that will provide ongoing support when formalized TAY services have ended.

How to apply


Resume and cover letter

2.Application must be completed and submitted with your resume.

You can find two versions on our website,

Use either version.


A Washington driver’s abstract will need to be submitted before an interview will be confirmed.

Please reference Care Coordinator in the subject line.



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