Advocate – Seattle – Senior Services

Job description
Position Details:

Opening Date: 02/10/2016
Closing Date: Open until filled
Program: Caregiver Outreach and Support

Location: Lillian Rice Downtown Office
Hours per week: 40 Salary: $18.00 – $20.00 per hour
Employee Status: Full-time Benefits: Eligible

Interviews expected to begin on or about: On or about March 07,2016

Identify caregivers of older persons with functional disabilities who do not normally come into contact with traditional, existing service delivery systems. Inform these persons and the local community about available resources. Encourage, support, and facilitate the participation of caregivers in services that will support their ability to care for their family.

Essential Duties and Responsibilites:
1. Provide access to service delivery systems to caregivers residing in King County by providing information and assistance through screening, assessment, service planning, advocacy, supportive counseling and follow-up using the TCARE statewide database system.
2. Use caregiver resource databases to connect clients to community resources that will meet their specific needs.
3. Exhibit exceptional customer service and provider-to-client etiquette while assisting families in meeting their needs over the phone and determining when home visits are necessary to support the caregivers’ goals.
4. Facilitate monthly caregiver support group and/or yearly Powerful Tools for Caregivers training.
5. Develop contacts and collaborative working relationships with groups that work with caregivers and persons with functional disabilities.
6. Provide effective public relations, advocacy, and information to other agencies, businesses, churches and community members and ensure that the program is respected and known to be an important source of services to the community.
7. Complete all client records, case notes, monthly reports, and assist clients in an accurate and timely manner.
8. Demonstrate an eagerness to learn and enhance skills that promote equity and inclusion.
9. Participate in events related to understanding institutional racism and other forms of oppression.
10. Other duties as necessary and/or assigned.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Education & Experience:
1. Bachelors degree in social work, human services or related field. Four (4) additional years of highly related work experience may be substituted for the degree.
2. Two years of paid or volunteer experience providing services to older people.

Skills & Abilities:
1. Excellent oral and written communication skills.
2. Ability to work effectively with individuals of diverse backgrounds.
3. Intermediate computer skills in MS Office (Word, Excel, Outlook) and the Internet is required.
4. Knowledge of resources available to caregivers and persons with functional disabilities.
5. Must have a valid Washington State Driver’s License and access to an insured vehicle in order to conduct outreach.

Note: All employees are subject to periodic Washington State Patrol Criminal History Background Checks and must complete a Criminal History Self-Disclosure Form.

AmeriCorps, Peace Corps, other national service alumni, people of color, and veterans are encouraged to apply.

How to apply
How to Apply: Apply online at


Email, fax, mail, or deliver these four (4) documents:

Cover letter describing your interest and relevant experience,
Current resume, and
Completed Sound Generations employment application (download at
In no more than 2 paragraphs, please describe a significant professional accomplishment/learning moment.
Human Resources
Sound Generations
2208 Second Avenue
Seattle, WA 98121-2055
Email materials to
Fax materials to 206-309-7432

Only complete packets will be considered.

Selection Process:

This is a competitive selection process. All fully completed application packages that show the minimum qualifications and have followed the How to Apply instructions will be reviewed. Interviews will be scheduled for those applicants whose qualifications in the areas listed above most closely correspond to the position’s requirements. In order to preserve our resources toward furthering our mission, only candidates with whom we wish to arrange an interview will be contacted. All others will be maintained in our files for a minimum of six months.

At Sound Generations we embrace the belief that racial and other social identities should be respected and affirmed. In support of this belief, we are building an equitable and inclusive organization and providing our team of staff, volunteers and board members with the tools to address institutionalized racism and other forms of oppression. All members of our team are responsible for providing and supporting an equitable and inclusive work environment that will enrich our interactions with each other and our products and services. This responsibility provides the foundation for empowering our customers (primarily those who are aging and giving care to others) so their needs are justly represented and their desires amply fulfilled.

Sound Generations is an Equal Opportunity Employer.

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