Works with chronically homeless Veterans, mentally ill, and dually diagnosed individuals in transitional shelter program. Provides an overall support system for client caseload and refers them to local agencies and VA centers for vocational, educational, and health and human services.
Assesses client’s needs and appropriate services and assists in implementing service plans. Provide the VA Health Care for Homeless Veterans (HCHV) staff an individualized services plan within three days of admission and discharge summary within three days of discharge.
Maintains an active caseload of clients who need intensive case management and assists with the Assistant Program Director’s caseload in his/her absence.
Provides a wide variety of client services such as: counseling; providing referrals and resources; providing life skills training to clients such as managing a budget, diet, health maintenance, legal issues, and medication monitoring; and ensuring clients are safe and secure. Applies for entitlement benefits and arranges transportation services for clients to scheduled medical and/or social services appointments.
Participates in meetings with service providers including physicians/psychiatrists to help resolve conflict and to monitor progress and communicates regularly with staff psychiatrist.
Coordinates prescribed medications for clients including arranging refills with pharmacy, picking up refilled and new medications, addressing pharmacy coverage issues with insurance, and assisting clients in filling medication trays.
Maintains client files and active resource files.
Completes psychosocial assessment and maintains all pertinent client paperwork. Also completes client data for reporting purposes including accurate and complete data in HMIS – Service Point.
Complies with VA reporting and data collection system requirements.
Coordinates for Veterans to work towards transitional or permanent housing within six (6) months of admission. All extensions beyond six (6) months will require approval of the VA.
Supervises House Manager including completing ongoing performance plans as needed and administering annual performance evaluations. Assists House Manager with operational tasks and staff coverage issues as needed.
Provides guidance to House Manager and staff on clinical issues.
Required Knowledge, Skills, and Abilities:
Master’s Degree Licensed Professional. Minimum of three years of experience in social services or related field.
Knowledge of principles, methods and procedures in handling addiction and dually diagnosis populations.
How to apply
Send resumes to firstname.lastname@example.org type “Case Manager VA” in subject line.