Database Manager – Bronxville – One Love Foundation

The One Love Foundation was created in 2010 to honor the memory of Yeardley Love, a UVA senior who was beaten to death by her ex-boyfriend just weeks short of graduation. Prior to that day, Yeardley’s friends and family had no sense she was in danger. In the months that followed, they were stunned to learn that relationship violence is something 1 in 3 women and 1 in 4 men in this country will experience in his/her lifetime. Research also shows that young women ages 16-24 are 3x greater risk and have limited awareness of this fact. One Love’s focus today is changing these statistics by sparking conversations in schools and their surrounding communities.

One Love works to give others the information that Yeardley and her friends and family didn’t have about what unhealthy and potentially dangerous relationship behaviors look like, empowering them to help themselves and their friends. To do this, One Love focuses on building emotionally engaging, powerful content and tools that meet people where they are, show them the relevance of this issue in their own lives, and inspire them to join a movement for change. Our fundamental belief is with a clearer understanding of the behaviors that comprise abuse, this generation can reject such behaviors, work to build healthier communities and change the statistics around relationship violence.

The Database Manager will supervise the organization’s donor services operations and donation data integrity. They will play a key role in overseeing all aspects of One Love’s CRM needs, including ensuring accurate data entry into Salesforce, tying Salesforce data to Quickbooks financial data, and working with team leaders to develop necessary reports. This position will ensure accuracy and quality control standards are met within all internal CRM systems and will take the lead on strategic innovations in the organization’s CRM usage.

Responsibilities include:
Manage work flow and accuracy of CRM systems including deposits, data entry, acknowledgements, receipts, matching gifts, recurring giving, and other outgoing material as needed
Assure the accuracy and integrity of the donor systems and data input, with an eye to developing organization-wide best practices for data management
Recommend/update database usage, policies, and procedures to Management
Identify issues with the database, research and identify methodologies of correction, and implement solutions
Design and maintain appropriate filing systems
Reconcile Salesforce data with Quickbooks data on a regular basis
Evaluate application upgrades and new hardware/software developments in Donor Services support. Make recommendations and supervise implementation
Supervise, mentor and motivate Donor Services team
Set goals for the team’s performance and manage to those goals, adjusting when needed
Implement improvements to efficiency and effectiveness when needed
Serve as primary liaison between Operations team and the rest of the organization on all database and donor services issues. Take a lead role in coordinating CRM usage between departments, ensuring organization-wide consistency and accuracy
Design and prepare reports based on internal needs; Proactively seek input on report design and usage from end users
Provide support in preparation of monthly and annual financial reports, including annual financial audit

Bachelor’s degree required
5+ years of experience in CRM or related area
Demonstrated proficiency using and managing a database. Experience with Salesforce a plus
Understanding of accounting principles and efficient business operations
Exceptional organizational and time management skills
Comfortable in a fast paced, entrepreneurial and quickly growing organization
Familiarity with Word, Excel, PowerPoint, Google applications, Salesforce and Quickbooks
Demonstrated success in team-based work settings
Excellent written and oral communication skills
Extremely self-motivated and a master multi-tasker
Sense of humor a plus

The compensation and benefits package is competitive with comparable nonprofits in the region.

The position is based in Westchester County, New York, a 35-minute train ride from Grand Central Station in Manhattan.

TO APPLY: Send the following to
Put: “I’m your next Database Manager” in the subject line
Include an attached resume in PDF format
In 150 words or less, pitch us on why you’re the best candidate for the job

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