Administrative Support Staff – Downtown Emergency Service Center – Seattle, WA

DESC is currently recruiting for an Administrative Support team member to provide clerical, receptionist, word processing and data entry support for DESC clinical offices, as well as the entire agency.

The region’s largest multi-service agency serving adults with long histories of homelessness, mental illness, addiction and complicating medical conditions, DESCsucceeds where others have failed. Stretching the bounds of accepted practices, DESC’s professional staff have learned that creative, assertive and holistic approaches, including evidence based and emerging best practices, work best for our highly vulnerable and difficult-to-engage clientele.

POSITION RESPONSIBILITIES INCLUDE:

Provide front desk coverage in mental health office, in cooperation with mental health support staff.
Assist in maintaining a comfortable milieu while tolerant of unusual and bizarre client behavior.
Assist in designing and producing data entry forms needed for the smooth/accurate documentation of agency operations.
Assist with newsletters, maintaining mailing lists, mass mailings, and other special projects.
Assist program staff to update and maintain current resource lists and information manuals.
Organize, maintain and dispense office supplies and forms needed by staff.
Enter client and service data on mental health program clients; coordinate with mental health program staff to ensure accuracy and completeness of information entered into system.
Organize, file and/or store source documents for data entered into system, following established procedures for retention or disposal of documents.
Coordinate as needed with other mental health organizations and systems to access and report information needed by DESC or other agencies.
Generate reports from DESC’s database, and distribute reports to appropriate staff.
As needed, collect service information, review and accurately enter data, and produce timely reports, to assist with documentation of agency services.
Ensure cleanliness of lobby area, interview/conference rooms and work area.
Participate in staff meetings and in-service trainings, as appropriate.

QUALIFICATIONS:

Ability to relate effectively to clients displaying a wide range of unpleasant and/or bizarre behaviors.
Excellent typing and keyboard skills and clerical skills/experience.
Computer skills, including data entry and word processing experience, or related experience with the indicated potential to learn these skills quickly.
Ability to work independently with a minimum of direct supervision.
Willingness to be flexible and work cooperatively with co-workers to accomplish all responsibilities of the team.
Initiative and creativity in problem solving and system development.
Careful attention to detail.
Ability to communicate and work effectively with staff from various backgrounds and disciplines.
Subscribe to philosophy of cooperation and continuity across programs, and of consideration and respect for clients.

Go to www.desc.org/joinourteam/ for a detailed job description and salary information.

How to apply

Submit a cover letter and resume to hr@desc.org.

Email attachments will not be accepted unless they are in a format readable by MS Word or Adobe Reader. Attachments in formats such as .wps or .jpeg will not be accepted.

You may also mail your cover letter and resume to: DESC, ATTN: Human Resources, 515 Third Avenue, Seattle, WA 98104, or fax to (206) 515-1501.

The Downtown Emergency Service Center is committed to diversity in the workplace, and promotes equal employment opportunities for all staff members and applicants. The Agency will not discriminate against any employee or applicant for employment on the basis of race, creed, color, sex, sexual orientation, age, national origin, marital status, or the presence of any sensory, mental or physical disability in any employment practice, unless based on a bona fide occupational qualification. Women and minorities are encouraged to apply.

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