Transformational Beginnings Program Manager – UTEC – Lowell, MA

UTEC – Transformational Beginnings Program Manager

The Transformational Beginnings (TB) Program Manager guides and supports all youth who participate in the Mattress Deconstruction and Recycling Enterprise, the first phase of workforce programming. S/he plans and implements daily structured programming, which includes working in the mattress recycling warehouse, workshops, talking circles, and orientation sessions. Above all else, the TB Program Manager identifies as a dedicated youth worker with a passion for transitional employment programming. The individual values innovation and creativity and is inspired to address the challenges and benefits of an integrated youth development social enterprise business. Reporting to the Senior Director of Programs, the position also works with the Chief Innovation Officer, Mattress Recycling Operations Manager, Director of Youth Promise, and TB Coaches to develop, manage, and support the Mattress Recycling social enterprise.

Responsibilities and Outcomes

Supervise and manage a crew of up to 20 youth in the mattress recycling warehouse

Develop, plan, and facilitate Transformational Beginnings orientation and weekly workshops for new enrollees to UTEC’s workforce development programs

Complete weekly performance reviews for all youth who complete 3 days of attendance per week

Responsible for promoting 4-5 youth a month to the next stage of programming (food services or woodworking)

Provide support to the Mattress Recycling Operations Manager and Chief Innovation Officer in developing and maintaining operations process and protocols in Mattress Recycling

Collaborate with the Senior Director of Programs, Director of Youth Promise and workforce staff in implementing quality integrated programing and preparing youth for a continuum of workforce and educational opportunities

Manage youth time sheets, attendance, payroll, evaluations, and daily activities and enter data in ETO, UTEC’s performance management database

Supervise 1 AmeriCorps member in Mattress Recycling

Qualifications and Competencies

At least 3 years of youth development experience with proven-risk youth

At least one year of supervisory experience preferred

Experience developing lesson plans and an understanding of group dynamics

Flexibility: Thrives in a hectic and fast paced environment; open to other perspectives

Commitment: Genuinely cares about the youth’s and UTEC’s success

Relentless: Does not give up on youth, proactively reaches out to youth, can see youth succeeding even when the youth cannot see it her/himself

Leads by Example: Demonstrates punctuality, reliability, sound judgment, stress management and team work to corps members, other staff, and youth; works side-by-side with crew on-site or off-site

Controlled Response: Remains calm and objective when confronting defense-provoking situations; tolerates stress

Creativity: Develops innovative solutions to challenging problems and creates engaging, fun workshops and program experiences for youth

Coachable: Open to feedback and personal and professional improvement

Relationship Builder: values and nurtures relationships between self and youth, self and community partners, self and colleagues

Drive: Hunger to do an excellent job, a passion to own one’s work, proactively comes up with systems and solutions to make one’s work more effective

Well Organized: Can manage at the high level while keeping day-to-day on track

Attention to Detail: Creates and maintains protocols that enhance youth experience and provides positive environment for youth

Team Player: Upholds UTEC’s mission, values, and vibe

Sense of Humor: Ability to laugh at oneself a must!

Benefits: 3 weeks paid vacation, 10 paid sick days, and health/dental benefits (50-85% subsidized).

To Apply

Strong candidates should submit a thoughtful cover letter and resume to Please type “Transformational Beginnings Program Manager” in the subject line of the email. Candidates whom we choose to interview will be contacted. Please no calls or email about this position.

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