Operations Manager – Global Visionaries – Seattle, WA

Position Description

The Global Visionaries Operations Manager is responsible for managing many of the organization’s administrative functions, including general office operations, technology maintenance, volunteer management (interns/volunteer youth), and web and database management. The OM is also responsible for maintaining the brand presence of the organization through website and materials design.

Responsibilities

Assess operational procedures and seek solutions to streamline processes
Manage General Office Operations

Reception (phone, email, walk-ins).
Update inventory database and order office materials/supplies.
Assess/delegate regular office cleaning tasks.

    Technology Management

Work in tandem with the IT intern to implement and create technology solutions for the day-to-day operations of the organization
Organize regular staff trainings on technology to ensure successful utilization
Manage usernames and passwords on server and Office365 email system
Work with 501 Commons technology consultants to maintain smooth functionality of networking systems, internet access
Maintain phone system functionality

    Finance

Support the COO in the production, presentation and delivery of financial reports using Quickbooks
Assist Finance Department by receiving payments and reporting account balances to program participants

    Marketing and Communications

Create and update content for the GV public website
Manage Constant Contact or similar communications resource
Oversee content and permission groups for Sharepoint portals
Assist Director of Development & Marketing with the design and production of marketing materials such as brochures, posters, event invites, event materials, and general signage
Act as administrator for social media accounts

    Volunteer/Intern Management

Ensure staff members receive the support they need by recruiting, onboarding, and mentoring qualified interns
Maintain and cultivate relationships with Seattle U, UW, and other intern sources

    Database Management

Carry out systems administration for Salesforce database, including integration with event software, payment processors, and data entry
Train staff and interns on Salesforce

    Development and Events Assistance

Assist in production of fundraising and cultivation events
Capture donor and donation data at events
Run the AV at events
Manage the adult Guatemalan immersion tour in tandem with Guatemala staff

Desired Qualifications and Skills

A Bachelor’s degree preferred
A minimum of three years’ work experience in an administrative support role with a strong preference in the nonprofit sector.
Ability to manage multiple parallel projects
Strong customer service skills
Ability to analyze complex problems and come up with viable solutions
Strong technology skills
Proficiency with Microsoft Office, Quickbooks, and Sharepoint
Experience working with PC hardware and local servers a plus
Ability to troubleshoot a wide array of technology issues
Database management experience, preferably with Salesforce
Experience managing data quality for a small to mid-sized organization
Ability to run reports in a database environment
Ability to mass-manipulate data
Volunteer Management Experience
Experience designing brochures, stationary, signage for events and coordinating with printers a plus
Experience managing websites
Experience with Sharepoint 2013 a plus
Content management experience
Development and events experience
Personal qualities of integrity, credibility, and a passion for excellence in execution
A commitment to embrace and contribute to the Global Visionaries mission

How to apply

Please submit resume, cover, and salary requirements: RKruger@global-visionaries.org. Please write “Operations Manager” in subject line. Position will remain open until filled. Please, no phone calls; contact us via email only.

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